At a Glance
- Tasks: Lead exciting projects that drive change and improve processes across the organisation.
- Company: Join a vibrant, inclusive community at a leading shared services provider.
- Benefits: Enjoy competitive salary, flexible benefits, and comprehensive training for career growth.
- Other info: Embrace a culture of collaboration and learning while supporting diverse communities.
- Why this job: Make a real impact by promoting efficiency and continuous improvement in a dynamic environment.
- Qualifications: Project management qualification and experience in delivering change initiatives are essential.
The predicted salary is between 40000 - 50000 € per year.
Location: Matchworks, 142 Speke Road, L19 2PH, Liverpool. Hybrid and onsite.
Hours of Work: Monday – Friday 37.5 Hours
Join our vibrant, inclusive community in Group Shared Services. This role leads end‑to‑end project delivery, works with diverse stakeholders, and embeds sustainable change. As a Business Improvement Manager you will deliver small to medium‑sized projects and change initiatives across multiple business support functions, working closely with department leads, CI teams, IT, systems and BI reporting teams.
What You Will Do
- Deliver cross‑functional projects and change initiatives that improve processes, technology and ways of working.
- Own end‑to‑end project delivery, including planning, requirements gathering, governance, risk and issue management.
- Prepare and present regular project updates, including monthly reporting to the Project Review Board (PRB).
- Facilitate and lead workshops and meetings, ensuring clear outcomes, actions and follow‑up.
- Build strong relationships with internal and external stakeholders, managing expectations through clear communication.
- Promote efficiency, optimisation and scalability across services.
- Support the implementation of Business Process Management (BPM) frameworks across GSS.
- Ensure projects are delivered in line with PRINCE2 / APM methodologies and associated documentation.
- Actively promote a culture of continuous improvement, collaboration and learning.
What You Will Bring
- Recognised project and change management qualification (e.g. PRINCE2, Agile, APM).
- Continuous Improvement or Process Improvement experience.
- Proven experience delivering projects within large, complex organisations, ideally in shared services or business support environments (e.g. Finance, HR, Customer Services).
- Strong communication and presentation skills, engaging both technical and non‑technical audiences.
- Able to analyse complex processes and translate them into practical, actionable improvements.
- Experience applying change management and BPM frameworks in practice.
- Proactive, organised and resilient approach, with a strong sense of accountability.
Benefits
- Competitive annual salary with potential for yearly reviews.
- Career growth opportunities.
- Comprehensive training, including fully funded leadership programmes.
- At least 24 days of holiday plus bank holidays, with option to buy further days.
- Generous pension scheme with additional contributions from Amey.
- Flexible benefits including insurance, Cycle2Work scheme and gym membership discounts.
- Access to exclusive discounts via online portal.
- Two social impact days per year for volunteering and fundraising.
- Family‑friendly policies for new parents or caregivers.
- Membership in Affinity Networks supporting diverse communities.
We welcome applications from diverse candidates. Equal Opportunity Employment. We accept applications from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation or age. We believe everyone deserves an opportunity to shine. As a disability confident leader we guarantee applicants with a disability an interview if they meet the minimum requirements for the role. For access needs or reasonable adjustments, please contact our recruitment team at peopleservices@amey.co.uk.
Business Improvement Manager in Liverpool employer: Amey
Join Amey as a Business Improvement Manager in Liverpool, where you will thrive in a vibrant and inclusive work culture that champions continuous improvement and collaboration. With competitive salaries, comprehensive training programmes, and generous benefits including flexible working options and family-friendly policies, Amey is dedicated to fostering employee growth and well-being while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Improvement Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in project management and continuous improvement can make a real difference. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Business Improvement Manager in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Improvement Manager role. Highlight your project management qualifications and relevant experience in delivering change initiatives, as this will show us you’re a perfect fit for the job.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences where you’ve successfully managed projects or improved processes. This helps us see how you can bring value to our team.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your achievements and how they relate to the role. This makes it easier for us to understand your potential.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Amey
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've worked on. Be ready to discuss specific examples of how you delivered change initiatives and improved processes. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Master the Methodologies
Since the role requires knowledge of PRINCE2 and APM methodologies, brush up on these frameworks. Be prepared to explain how you've applied them in past projects. This will demonstrate your capability to manage projects effectively and align with their expectations.
✨Engage Stakeholders Like a Pro
Think about how you've built relationships with stakeholders in previous roles. Prepare examples of how you’ve communicated effectively with both technical and non-technical audiences. This will highlight your strong communication skills, which are crucial for this position.
✨Show Your Continuous Improvement Mindset
Be ready to discuss how you promote a culture of continuous improvement. Share specific instances where you identified inefficiencies and implemented solutions. This will resonate well with the company’s focus on optimisation and scalability across services.
