At a Glance
- Tasks: Lead exciting projects that drive change and improve processes across the organisation.
- Company: Join a vibrant, inclusive community at a leading shared services provider.
- Benefits: Enjoy competitive salary, flexible benefits, and comprehensive training for career growth.
- Other info: We celebrate diversity and offer family-friendly policies and social impact days.
- Why this job: Make a real impact by promoting efficiency and continuous improvement in a dynamic environment.
- Qualifications: Project management qualification and experience in delivering change initiatives are essential.
The predicted salary is between 40000 - 50000 € per year.
Location: Matchworks, 142 Speke Road, L19 2PH, Liverpool. Hybrid and onsite.
Hours of Work: Monday – Friday 37.5 Hours
Join our vibrant, inclusive community in Group Shared Services. This role leads end‑to‑end project delivery, works with diverse stakeholders, and embeds sustainable change. As a Business Improvement Manager you will deliver small to medium‑sized projects and change initiatives across multiple business support functions, working closely with department leads, CI teams, IT, systems and BI reporting teams.
What You Will Do
- Deliver cross‑functional projects and change initiatives that improve processes, technology and ways of working.
- Own end‑to‑end project delivery, including planning, requirements gathering, governance, risk and issue management.
- Prepare and present regular project updates, including monthly reporting to the Project Review Board (PRB).
- Facilitate and lead workshops and meetings, ensuring clear outcomes, actions and follow‑up.
- Build strong relationships with internal and external stakeholders, managing expectations through clear communication.
- Promote efficiency, optimisation and scalability across services.
- Support the implementation of Business Process Management (BPM) frameworks across GSS.
- Ensure projects are delivered in line with PRINCE2 / APM methodologies and associated documentation.
- Actively promote a culture of continuous improvement, collaboration and learning.
What You Will Bring
- Recognised project and change management qualification (e.g. PRINCE2, Agile, APM).
- Continuous Improvement or Process Improvement experience.
- Proven experience delivering projects within large, complex organisations, ideally in shared services or business support environments (e.g. Finance, HR, Customer Services).
- Strong communication and presentation skills, engaging both technical and non‑technical audiences.
- Able to analyse complex processes and translate them into practical, actionable improvements.
- Experience applying change management and BPM frameworks in practice.
- Proactive, organised and resilient approach, with a strong sense of accountability.
Benefits
- Competitive annual salary with potential for yearly reviews.
- Career growth opportunities.
- Comprehensive training, including fully funded leadership programmes.
- At least 24 days of holiday plus bank holidays, with option to buy further days.
- Generous pension scheme with additional contributions from Amey.
- Flexible benefits including insurance, Cycle2Work scheme and gym membership discounts.
- Access to exclusive discounts via online portal.
- Two social impact days per year for volunteering and fundraising.
- Family‑friendly policies for new parents or caregivers.
- Membership in Affinity Networks supporting diverse communities.
We welcome applications from diverse candidates. Equal Opportunity Employment. We accept applications from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation or age. We believe everyone deserves an opportunity to shine. As a disability confident leader we guarantee applicants with a disability an interview if they meet the minimum requirements for the role. For access needs or reasonable adjustments, please contact our recruitment team at peopleservices@amey.co.uk.
Business Improvement Manager employer: Amey
Join Amey as a Business Improvement Manager in Liverpool, where you will thrive in a vibrant and inclusive work culture that champions continuous improvement and collaboration. With competitive salaries, comprehensive training programmes, and generous benefits including flexible working options and social impact days, Amey is dedicated to fostering employee growth and well-being. Experience the unique advantage of working in a supportive environment that values diversity and empowers you to make a meaningful impact across various business functions.
StudySmarter Expert Advice🤫
We think this is how you could land Business Improvement Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their projects and challenges, so you can showcase how your skills as a Business Improvement Manager can make a real impact.
✨Tip Number 3
Practice your presentation skills! As a Business Improvement Manager, you'll need to communicate effectively with diverse stakeholders. Get comfortable presenting your ideas clearly and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Improvement Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Improvement Manager role. Highlight your project management qualifications and relevant experience in delivering change initiatives, as this will show us you’re a perfect fit for the job.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that illustrate your ability to manage projects, engage stakeholders, and promote continuous improvement. We love seeing how you’ve made a difference!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out. Avoid jargon unless it’s relevant to the role – we want to understand your story easily!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Amey
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've worked on. Be ready to discuss your role in detail, including how you managed risks and issues, and the methodologies you applied, like PRINCE2 or Agile.
✨Showcase Your Communication Skills
As a Business Improvement Manager, you'll need to engage with both technical and non-technical audiences. Prepare examples of how you've successfully communicated complex ideas in previous roles, and be ready to demonstrate your presentation skills during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle change management. Think of specific scenarios where you led workshops or facilitated meetings, and be prepared to explain the outcomes and follow-ups.
✨Build Rapport with Interviewers
Remember, building strong relationships is key in this role. During the interview, try to connect with your interviewers by asking insightful questions about their experiences and the company culture. This shows you're genuinely interested and can help you stand out.
