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- Tasks: Gain hands-on experience in customer service and support local authority accounts.
- Company: Recognised service provider committed to inclusivity and diversity.
- Benefits: Earn while you learn with a structured apprenticeship programme.
- Why this job: Kickstart your career in customer service with real-world experience.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Monday to Friday role with a supportive team environment.
The predicted salary is between 800 - 1400 £ per month.
A recognized service provider is offering a Customer Service Apprentice position based in Sheffield. This apprenticeship will provide hands-on experience in customer service within a local authority account, with a commitment to employ disabled individuals.
The working week is Monday to Friday, from 8:00 am to 4:30 pm, for a duration of 1 year and 3 months. This is a great opportunity for anyone looking to start their career in customer service.
Customer Service Apprentice (Level 2) – Start in Sales & Support employer: AMEY SERVICES LIMITED
Contact Detail:
AMEY SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice (Level 2) – Start in Sales & Support
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in customer service. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common customer service scenarios. Think about how you'd handle difficult customers or resolve complaints. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind and show that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Customer Service Apprentice role. We’ve got all the resources you need to make your application stand out!
We think you need these skills to ace Customer Service Apprentice (Level 2) – Start in Sales & Support
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the opportunity and ready to learn. A bit of personality goes a long way!
Tailor Your Application: Make sure to customise your application to fit the Customer Service Apprentice role. Highlight any relevant experience or skills you have, even if they’re from school or volunteering. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward applications that get to the heart of why you’d be a great fit for us. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AMEY SERVICES LIMITED
✨Know Your Stuff
Before the interview, make sure you understand what customer service means in the context of this apprenticeship. Research the company and its values, especially their commitment to supporting disabled individuals. This will show that you're genuinely interested and ready to contribute.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service. Think about scenarios where you've helped someone or resolved a problem. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Dress the Part
Even though it's an apprenticeship, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the opportunity and indicates that you take the role seriously.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the training you'll receive or how success is measured in the role. It demonstrates your enthusiasm and eagerness to learn more about the position.
