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For Companies At a Glance
- Tasks: Assist customers and provide top-notch service while learning on the job.
- Company: Join a supportive local authority team in Sheffield.
- Benefits: Gain valuable experience, earn while you learn, and develop your skills.
- Why this job: Kickstart your career in customer service with real-world experience.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Part of the Disability Confident scheme, promoting inclusivity.
The predicted salary is between 800 - 1120 £ per month.
We are excited to offer a fantastic opportunity for a Customer Service Apprentice to join our Sheffield Local Authority account based in Sheffield.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Monday - Friday between 8:00am - 4.30pm
- Expected Duration: 1 Year 3 Months
- Number of Positions Available: 2
This employer is part of the Disability Confident scheme, committed to employing disabled people.
Customer Service Apprentice employer: AMEY SERVICES LIMITED
Contact Detail:
AMEY SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice
✨Tip Number 1
Make sure you research the company and its values before your interview. Knowing what they stand for will help you connect your own experiences to their mission, showing them you're a great fit!
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine!
✨Tip Number 3
Dress appropriately for the interview. Even if it's a casual environment, looking smart shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Service Apprentice
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight any relevant experience or skills that align with the Customer Service Apprentice role – it’ll make you stand out!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what’s important to us in customer service.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at AMEY SERVICES LIMITED
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service. Brush up on key concepts like communication skills, problem-solving, and empathy. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Personality
Customer service is all about connecting with people. Be yourself during the interview! Share personal experiences that highlight your ability to handle customer queries or complaints. This will help the interviewer see how you'd fit into their team.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the training process, team dynamics, or what success looks like in this role. It shows that you're engaged and eager to learn more about the position.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Practising common interview questions can help you articulate your thoughts better and reduce any nerves. The more comfortable you are speaking about your experiences, the more confident you'll appear!
