At a Glance
- Tasks: Lead a team to ensure smooth operations and high performance in service delivery.
- Company: Join Amey, a top employer committed to your growth and wellbeing.
- Benefits: Competitive salary, career growth, training opportunities, and flexible benefits.
- Other info: Enjoy 24+ days of holiday, volunteering days, and exclusive discounts.
- Why this job: Make a real impact on the community while advancing your career.
- Qualifications: Experience in team management and data management, with IOSH certification.
The predicted salary is between 40000 - 50000 £ per year.
We are excited to offer a fantastic opportunity for a permanent Operational Control Manager to join our dynamic Staffordshire Account in Stafford. This role will be carried out onsite at 1 Tipping Street, Stafford ST16 2DH.
The OCR Manager plays a crucial role in ensuring the smooth operation and efficiency of our services. By overseeing the planning and delivery team, the OCR Manager is responsible for achieving key outputs and maintaining high standards of performance. This entails managing resources, acting as a primary contact for performance reporting, and implementing long-term solutions for recurring issues. The OCR Manager is pivotal not only to the success of the Staffordshire account but also in fostering a collaborative and productive environment. Their impact on the community is significant, as they drive improvements in service delivery, ultimately benefiting both clients and operational staff.
What You'll Do:
- Responsibility for OCR delivery and achievement of OCR outputs
- Manage Planning and delivery team
- Ensure OCR functions are fully resourced and managed as required
- Act as OCR contact point for all reporting of performance and productivity data
- Oversee workforce planning with capacity planning
- Provide information to Client and Operational/Business Managers as required
- Review performance of plan/programme and working towards long term solutions for repetitive problems
- Focus on driving improved performance on daily basis
- Deliver and continuously improve service levels
- Maximise the productivity of the resources through reduction in wasted time, materials and operational costs
Why Join Us?
- Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions.
- Career Growth: Propel your career with clear, dynamic advancement opportunities to different roles or areas of the business.
- Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth.
- Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development and Multicultural Leadership programs.
- Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.
- Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days!
- Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.
- Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more.
- Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.
What You'll Bring:
- IOSH - Managing Safety
- Team Management
- Data Management - able to use data in a compelling manner
- Internal and client systems knowledge
- Experience of working on a Highways Maintenance Contract
If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change.
Application Guidance
At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine.
As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.
If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role.
Operational Control Manager in Stafford employer: Amey Ltd
At Amey, we pride ourselves on being a top employer, recognised by Investors in People for our commitment to professional growth and employee wellbeing. Located in Stafford, our Operational Control Manager role offers competitive salaries, extensive training opportunities, and a vibrant work culture that fosters collaboration and community impact. With generous holiday allowances, flexible benefits, and a focus on personal development, joining our team means embarking on a fulfilling career path where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Control Manager in Stafford
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing the Operational Control Manager role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Be ready to discuss how your experience aligns with their mission of driving improvements in service delivery.
✨Tip Number 3
Showcase your data management skills during the interview. Bring examples of how you've used data to drive performance improvements in past roles, as this is key for the OCR Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team at Amey.
We think you need these skills to ace Operational Control Manager in Stafford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Control Manager role. Highlight your experience in managing teams and improving performance, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any relevant experience with data management and service delivery improvements.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and manage resources effectively. Numbers and results speak volumes, so don’t shy away from sharing them!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Amey Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of the Operational Control Manager role. Familiarise yourself with OCR delivery, performance reporting, and workforce planning. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to foster collaboration and drive performance improvements. This is crucial for the role, so be ready to discuss specific situations where you made a positive impact.
✨Data is Key
Since data management is a big part of this role, brush up on how to present data compellingly. Think of instances where you've used data to solve problems or improve processes. Being able to articulate this will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
