At a Glance
- Tasks: Identify and nurture leads, educate customers, and optimise the sales process.
- Company: Join Amex GBT, a leader in travel with a collaborative culture.
- Benefits: Flexible benefits, travel perks, and access to 20,000+ courses for personal growth.
- Other info: Inclusive environment with opportunities for career advancement.
- Why this job: Make an impact in the travel industry while developing your sales skills.
- Qualifications: Bachelor’s degree and 2 years of sales or customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Amex GBT is looking for a highly motivated and results-driven Sales Development Representative (SDR) to join our team. The ideal candidate will be a quick learner with a passion for sales and customer service. The SDR will be a critical part of the sales process, working closely with Amex GBT’s sales and marketing teams to identify, qualify, and nurture leads into opportunities. The successful candidate should have the ability to think critically and possess excellent communication and organizational skills.
What You’ll Do:- Identify, qualify, and nurture leads into opportunities.
- Maintain effective communication with sales and marketing teams.
- Educate potential customers on Amex GBT's services and offerings.
- Track customer interactions and update records in CRM software.
- Utilize modern sales tools and techniques to optimize sales process.
- Develop and maintain a thorough understanding of Amex GBT's products and services.
- Monitor customer trends and develop strategies to increase customer engagement.
- Follow up with customers to ensure satisfaction and resolve any issues.
- Utilize problem-solving skills to resolve customer issues and complaints.
- Generate new leads and identify potential sales opportunities.
- Develop and manage a sales pipeline to maximize sales performance.
- Prepare and present sales reports to senior management.
- A Bachelor’s degree in a related field.
- At least 2 years of experience in sales or customer service.
- Experience in the travel industry is a plus.
- Familiarity with sales and marketing operations and processes.
- Proficiency in modern sales tools (CRM, lead generation software, etc.).
- Excellent communication and interpersonal skills.
- Strong problem-solving skills.
- A self-starter attitude with the ability to work independently.
Location: London, United Kingdom
The #TeamGBT Experience:- Flexible benefits tailored to each country, starting the day you do.
- Travel perks with choices from major travel providers.
- Access to over 20,000 courses on our learning platform.
- Championing Inclusion in every aspect of our business.
All applicants will receive equal consideration for employment without regard to age, sex, gender, pregnancy, race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, please apply anyway.
Sales Development Representative employer: Amex
At Amex GBT, we foster an inclusive and collaborative culture where your contributions are valued, making it an exceptional place for a Sales Development Representative to thrive. With flexible benefits tailored to your needs, extensive learning opportunities, and a commitment to employee wellbeing, you can find a fulfilling work-life balance while being part of a team that champions travel as a force for good. Join us in London and take advantage of our travel perks and professional growth pathways, ensuring your career journey is as rewarding as the destinations you help others reach.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Get to know Amex GBT inside out! Familiarise yourself with their services and values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you the inside scoop and might even lead to a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common sales scenarios and questions. Role-playing with a friend can help you feel more confident and ready to impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Amex GBT family.
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for sales and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making an impact in the travel industry.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the Sales Development Representative role. We love seeing how your background aligns with what we do at Amex GBT!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, just like we expect you to do with our customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Amex
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Amex GBT's services and offerings. Research their products and how they stand out in the travel industry. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully identified and nurtured leads. Use specific examples that highlight your problem-solving skills and ability to communicate effectively with customers. This will demonstrate that you're the results-driven candidate they're looking for.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This will help you provide relevant answers and show that you value communication. Don’t hesitate to ask clarifying questions if needed; it shows you're engaged and keen to understand their needs.
✨Be Ready to Discuss Trends
Familiarise yourself with current trends in the travel industry and how they might impact customer engagement. Be prepared to share your thoughts on how you would adapt your sales strategies to meet these trends. This will illustrate your critical thinking skills and proactive approach.
