At a Glance
- Tasks: Craft engaging content for web and mobile, simplifying travel experiences.
- Company: Join Amex GBT, a leader in travel innovation with a collaborative culture.
- Benefits: Flexible benefits, travel perks, and access to 20,000+ courses for personal growth.
- Other info: Inclusive environment with opportunities for career advancement and personal development.
- Why this job: Make a real impact on user experiences while advocating for inclusivity and accessibility.
- Qualifications: 3 years of UX writing experience and a strong portfolio showcasing your skills.
The predicted salary is between 36000 - 60000 £ per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Our Product Design team operates in a blended model. Design is part of a centralized team ensuring global consistency in product and brand identity while designers and content specialists also work within product pods alongside Product Managers, Developers, and Researchers. We value collaboration, experimentation, and continuous improvement. We believe in small egos, strong opinions, and data‑informed decisions. Our mission is to simplify complex travel journeys into intuitive digital experiences.
What You’ll Do on a Typical Day:
- Write and structure content for web and mobile interfaces across shopping and booking journeys
- Partner closely with Product Designers, Product Managers, Developers, and Researchers
- Translate complex business and technical concepts into clear user‑friendly language
- Guide the travel management environment in using the right syntax
- Ensure consistency with brand voice and content guidelines across products
- Participate in usability testing and iterate copy based on user feedback and data
- Contribute to content patterns and help evolve the content system
- Advocate for accessibility, inclusivity, and plain language in all interfaces
What We’re Looking For:
- Strong experience in UX writing/content design for digital products
- Proven ability to write clear, concise, and helpful interface copy
- Solid understanding of UX principles, user journeys, and usability testing
- Experience collaborating in cross‑functional product teams
- Familiarity with design tools such as Figma and content workflows
- Knowledge of accessibility standards and inclusive content practices
- Ability to defend content decisions using user insights and data
- Excellent attention to detail and consistency
- Background in UX content design, communication, linguistics, design, or related field
- 3 years of experience in UX writing, content design, or digital product content
- Strong portfolio with UX writing examples and product flows
- Fluent in English (written and spoken)
Location: Manchester, United Kingdom
The #TeamGBT Experience
- Flexible benefits are tailored to each country and start the day you do, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources for you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on flights, hotels, cruises, and car rentals.
- Develop the skills you want when the time is right with access to over 20,000 courses on our learning platform, including leadership courses and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through global Inclusion Groups centered around common identities or initiatives to discuss challenges, obstacles, achievements, and drive company awareness and action.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement – If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about checking every box; please apply anyway. You may be exactly the person we’re looking for!
Key Skills:
- Content Management Systems
- Enterprise Software
- HR Sourcing
- Information Architecture
- Technical Writing
- User Research
- Adobe Captivate
- Copywriting
- Figma
- Content Strategy
- Taxonomy
- Writing Skills
Employment Type: Full-Time
Experience: Years
Vacancy: 1
UX Copy writer Content designer in Manchester employer: Amex
At Amex GBT, we foster an inclusive and collaborative culture where your contributions as a UX Copy Writer can truly make a difference in the travel industry. With flexible benefits tailored to your needs, extensive learning opportunities, and a commitment to accessibility and inclusivity, you'll thrive in a supportive environment that values your voice and encourages professional growth. Join us in Manchester, where you can be part of a team that simplifies complex travel journeys into intuitive digital experiences.
StudySmarter Expert Advice🤫
We think this is how you could land UX Copy writer Content designer in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Amex GBT. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your portfolio! Make sure it’s easy to access and highlights your best UX writing and content design work. We love seeing how you’ve tackled complex concepts and made them user-friendly.
✨Tip Number 3
Prepare for interviews by practising common questions related to UX principles and collaboration. We want to see how you think on your feet and how you’d fit into our inclusive culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate candidates who align with our mission.
We think you need these skills to ace UX Copy writer Content designer in Manchester
Some tips for your application 🫡
Show Off Your Portfolio:Make sure to include a strong portfolio showcasing your UX writing and content design skills. We want to see how you've tackled complex concepts and turned them into user-friendly language!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your experience with digital products and collaboration in cross-functional teams. We love seeing how you fit into our culture!
Be Clear and Concise:Just like in UX writing, clarity is key! Make your application easy to read and straight to the point. We appreciate applicants who can communicate effectively right from the start.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Amex
✨Know Your Audience
Before the interview, take some time to research Amex GBT and their approach to UX writing. Understand their mission of simplifying travel journeys and how your skills can contribute to that goal. Tailor your responses to show how you align with their values of collaboration and inclusivity.
✨Showcase Your Portfolio
Bring along a strong portfolio that highlights your best UX writing examples. Be prepared to discuss the thought process behind your work, especially how you translated complex concepts into user-friendly language. This will demonstrate your ability to create clear and concise content.
✨Prepare for Collaboration Questions
Since the role involves working closely with Product Designers, Managers, and Developers, think of examples from your past experiences where you successfully collaborated in cross-functional teams. Highlight how you contributed to discussions and decisions, and how you used data to inform your content choices.
✨Emphasise Accessibility and Inclusivity
Amex GBT values accessibility and inclusivity in their content. Be ready to discuss your understanding of these principles and how you've applied them in your previous work. Share specific examples of how you’ve advocated for plain language and inclusive content practices in your projects.
