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- Tasks: Advise and arrange travel for exciting TV and fashion projects.
- Company: Join Amex GBT, a leader in innovative travel solutions.
- Benefits: Flexible benefits, travel perks, and access to 20,000+ courses.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make an impact in the entertainment industry while enjoying a collaborative culture.
- Qualifications: Passion for client service and expertise in Sabre GDS.
The predicted salary is between 35000 - 45000 ÂŁ per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As a Media Travel agent, you’ll join our highly experienced team, providing outstanding service to our Entertainment and Fashion clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and opportunities to go on fam trips. We’re excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.
What You’ll Do on a Typical Day
- Advise and arrange travel for many TV/Online commercials and Fashion shoots.
- Conduct analysis, budgets and research on up-and-coming Productions and fashion shoots.
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations along with meet and assists at airports.
- Use Sabre Global Distribution Systems (GDSs).
- Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements.
- Use positive telephone service techniques and act on special customer requests.
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.
- The successful candidate will be required to cover the emergency out of hours number. This will usually be 1 Saturday and 1 Sunday a month (not consecutively) – extra renumeration will be paid for this.
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We’re Looking For
- Passion for excellence in client service, including proactive anticipation of needs.
- Native GDS expertise (Sabre).
- Professional communication (written and verbal).
- Attention to detail and thinking out the box.
- Act with integrity, and look after personal traveller information.
- Possess a strong understanding of the travel industry (background in Media travel, Airline reservation, Hotel reservation, group travel).
- Resolving customer issues quickly and independently / with supplier.
- Teamwork and openness to feedback.
Location
London, United Kingdom
The #TeamGBT Experience
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!
Senior Entertainment Travel Consultant in London employer: Amex
Contact Detail:
Amex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Entertainment Travel Consultant in London
✨Tip Number 1
Network like a pro! Reach out to folks in the travel industry, especially those who work with entertainment and fashion. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with Sabre or similar GDSs, make sure to highlight that in conversations. Maybe even prepare a quick case study on how you’ve solved travel challenges in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire, like Amex GBT. Express your passion for their mission and ask if they have any upcoming opportunities.
✨Tip Number 4
Keep it casual but professional during interviews. Show your personality and passion for travel, especially in the entertainment sector. Remember, they want to see how you fit into their warm and inclusive culture!
We think you need these skills to ace Senior Entertainment Travel Consultant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for travel and client service shine through. We want to see how you can bring that enthusiasm to our team and make a real impact in the entertainment travel space.
Tailor Your Experience: Make sure to highlight any relevant experience you have in media travel or using Sabre GDS. We love seeing how your background aligns with what we do, so don’t hold back on those details!
Be Professional Yet Personal: While we appreciate professionalism, we also value authenticity. Use a friendly tone in your written application to show us who you are beyond just your qualifications. We’re all about that warm and inclusive culture!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Amex
✨Know Your Stuff
Before the interview, brush up on your knowledge of the travel industry, especially media travel. Familiarise yourself with Sabre GDS and be ready to discuss how you've used it in past roles. This shows you're not just a fan of travel but also have the technical know-how.
✨Showcase Your Client Service Skills
Prepare examples that highlight your passion for client service. Think of times when you went above and beyond for a client or resolved an issue quickly. This will demonstrate your proactive approach and ability to anticipate needs, which is crucial for the role.
✨Emphasise Teamwork and Feedback
Since collaboration is key in this role, come prepared to discuss how you've worked within a team. Share experiences where you coached or mentored colleagues, and be open about how you’ve received and acted on feedback in the past.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a last-minute travel change or a difficult client. Practise your responses to these types of questions, focusing on your problem-solving skills and attention to detail.