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- Tasks: Lead risk management projects and enhance governance structures for a global brand.
- Company: Join American Express, a leader in innovation with a rich history.
- Benefits: Enjoy competitive salaries, flexible working, and comprehensive health benefits.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in project delivery and strong stakeholder management skills required.
- Other info: Exciting career growth opportunities in a supportive and collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
Work Location Options: Hybrid
At American Express, our culture is built on a 175-year history of innovation, shared Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
ICS Governance and Control sits within International Card Services (ICS), which covers all issuing functions across 26 international markets (excluding the U.S.). ICS issues products to Consumer and Commercial customers and plays a critical role in the global growth strategy for American Express. Our team helps international businesses manage risk, respond to regulatory changes, and develop new products while building strong partnerships across the organization. To support this, the Financial Crime and Data Office team is delivering a multi-phase transformation programme to strengthen AML practices while maintaining a customer-first approach.
How will you make an impact in this role?
- High-quality, robust, and sustainable processes delivered with strong controls and rigorous testing.
- Delivery of capabilities that optimise the customer or client experience.
- Implementation of strong governance and accountability across the programme.
This is a UK-based role offering an exciting opportunity for an experienced programme leader with knowledge of the issuing business to join our team.
Minimum qualifications
- Project Delivery: Oversee planning, execution, and delivery of multiple projects within the programme. Ensure project milestones, budgets, and timelines are met while maintaining quality standards. Identify, assess, and mitigate project-level risks and dependencies.
- Governance & Compliance: Strengthen governance structures with clear reporting mechanisms and performance metrics. Ensure compliance with regulatory, financial, and organisational policies.
- Stakeholder Management: Engage and influence senior stakeholders, sponsors, and cross-functional teams. Maintain strong relationships with American Express Legal Entity forums.
- Team Leadership: Lead and develop a high-performing project and programme management team. Foster a culture of collaboration, accountability, and continuous improvement.
Preferred Qualifications
- Proven ability to deliver results against aggressive timelines in a dynamic environment.
- Strong communication, negotiation, and influencing skills across markets and seniority levels.
- Ability to prioritise multiple initiatives simultaneously to achieve overall objectives.
- Leadership and team development experience.
- Relationship-building skills with the ability to gain trust quickly and deliver value.
- Ability to challenge the status quo and drive incremental improvements.
- Prior experience in AML/KYC or other regulatory environments preferred.
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centres staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Director - Risk Management in London employer: Amex
Contact Detail:
Amex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director - Risk Management in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at American Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. American Express loves innovation and collaboration, so think of examples from your past that showcase these traits. We want to see how you fit into their vision!
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, frame it in a way that highlights your leadership and risk management abilities. Make sure to connect your past roles to the responsibilities of the Director - Risk Management position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Director - Risk Management in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director - Risk Management role. Highlight your project delivery experience and governance skills, as these are key for us at American Express. Use specific examples that showcase your ability to manage risks and lead teams.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share your passion for risk management and how your previous experiences align with our mission. Don’t forget to mention your leadership style and how you foster collaboration within teams!
Showcase Your Achievements: When filling out your application, be sure to highlight your achievements in previous roles. We love to see quantifiable results, so if you've improved processes or led successful projects, let us know! Numbers speak volumes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Amex
✨Know Your Stuff
Before the interview, dive deep into American Express's values and recent initiatives, especially around risk management and AML practices. This shows you’re not just interested in the role but also in the company’s mission and how you can contribute.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing projects. Be ready to discuss how you've fostered collaboration and accountability in past roles, as this is crucial for a Director position.
✨Engage with Stakeholders
Think of ways to demonstrate your stakeholder management skills. Prepare scenarios where you’ve successfully influenced senior stakeholders or navigated complex relationships, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, current challenges in risk management, or the future direction of the programme. This not only shows your interest but also your strategic thinking.