At a Glance
- Tasks: Manage group air travel for Scandinavian clients, ensuring exceptional service and cost savings.
- Company: Join Amex GBT, a leader in travel management with a collaborative culture.
- Benefits: Flexible benefits, travel perks, and access to 20,000+ courses for personal development.
- Other info: Inclusive environment with opportunities for growth and self-development.
- Why this job: Make an impact in the travel industry while working with a dynamic team.
- Qualifications: 2+ years in group air planning, strong negotiation skills, and customer-focused mindset.
The predicted salary is between 35000 - 45000 € per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The Virtual Group Air Planner will be responsible for handling group air/T4M travel/movements ranging from 10 to several thousand people for Scandinavian clients (Sweden, Denmark, Norway). This involves research and negotiation with airlines for group allocation of seats, agreeing to airline contracts, and handling seats while keeping to airline deadlines. Additionally, smaller groups will require experience with published and private fares bookable via the GDS. Specific expertise on group blocks is required for this role.
You will manage all aspects of T4M movements for the Scandinavian client portfolio, researching the best airlines for specific destinations, preparing cost comparisons with savings analysis, and engaging in T4M-related projects and program development. Upon client acceptance of the proposal, you will work on all contracted elements of the event, building relevant databases, handling amendments, and committing airline contract and deadline dates. You will produce event-specific reporting via Insights/Sage or Power BI and manage financial requirements from deposit invoices to final accounts and event debrief. You will connect with the Traveler Care group for ticketing, ensuring alignment on availability and timings to provide excellent customer service, particularly driving the nuances of group blocks.
What You’ll Do:
- Management of multiple client’s events, from 10 people up to 1000’s including all aspects of Air Travel
- Deliver outstanding service to the client's specification including research, budgets, policies, negotiation and management of airlines
- Planning, coordination, and execution of group air travel
- Communicate expertly amongst peers to share standard process
- Achieve targeted financial results whilst delivering high quality service and demonstrate significant savings on client spend
- Financial management throughout the life cycle of the booking
- Undertake continuous self-development and training
- Able to work on own initiative and within a team
- Self Starter
What We’re Looking For:
- 2+ Years of previous (recent) Experience as a Travel for Meetings/Group Air Planner or Coordinator
- Experience in compiling event level reports via Insights, Sage or Power BI
- Experienced knowledge in GDS and specifically on group blocks
- Strong provider research and negotiation skills
- Using registration web site tools, gathering delegates’ information and handling delegate changes and updates is also an advantage
- Solid understanding using the Concur OBT in conjunction with Cvent integration, and building meetings within the Concur tool a Plus
- Customer focused with good attention to detail and communication skills
- Effective written and telephone communication skills
- Knowledge of Swedish is highly desirable. Other languages a plus.
Location: United Kingdom
The #TeamGBT Experience:
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!
Group Air Planner Scandinavia employer: Amex
At Amex GBT, we pride ourselves on fostering an inclusive and collaborative work culture that values every voice. As a Group Air Planner for Scandinavian clients, you will enjoy flexible benefits tailored to your needs, extensive professional development opportunities, and the chance to make a meaningful impact in the travel industry. With a commitment to employee wellbeing and a focus on continuous growth, Amex GBT is an excellent employer for those seeking a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Group Air Planner Scandinavia
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who have experience with group air planning. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous work in group air planning. Include examples of successful negotiations, cost savings, and any reports you've created using Insights or Power BI.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by role-playing common questions related to group air planning. Focus on your negotiation skills and how you handle client relationships, as these are key for the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about joining our team. Make sure to highlight your relevant experience and enthusiasm for the role in your application.
We think you need these skills to ace Group Air Planner Scandinavia
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in group air planning and travel management. We want to see how your skills align with what we’re looking for, so don’t hold back!
Showcase Your Negotiation Skills:Since negotiation with airlines is key for this role, share specific examples of how you've successfully negotiated deals in the past. We love seeing those success stories that demonstrate your expertise!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and achievements shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Amex
✨Know Your Stuff
Before the interview, dive deep into the specifics of group air travel and T4M movements. Familiarise yourself with the airlines relevant to Scandinavian clients and be ready to discuss your experience with GDS and group blocks. This shows you’re not just a candidate, but someone who understands the nuances of the role.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've handled, especially those that resulted in significant savings for clients. Be ready to discuss how you approach airline contracts and what strategies you use to secure the best deals. This will highlight your expertise and ability to deliver value.
✨Be Data Savvy
Since the role involves producing event-specific reports via Insights, Sage, or Power BI, brush up on your data analysis skills. Bring along examples of reports you've created in the past and be prepared to discuss how you use data to inform decisions and improve client outcomes.
✨Emphasise Teamwork and Communication
This position requires excellent communication skills and the ability to work collaboratively. Think of instances where you’ve successfully worked within a team or communicated effectively with clients. Highlighting these experiences will show that you can thrive in their inclusive and collaborative culture.
