At a Glance
- Tasks: Lead and manage pharmaceutical congresses, ensuring seamless execution and client satisfaction.
- Company: Join Amex GBT, a leader in travel with a mission for good.
- Benefits: Flexible benefits, travel perks, and access to 20,000+ courses for personal growth.
- Other info: Inclusive culture with opportunities for career advancement and global connections.
- Why this job: Make an impact in the travel industry while developing your skills in a dynamic environment.
- Qualifications: 3-5 years of meeting planning experience, preferably in Pharma; strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Function as primary client liaison and lead for assigned pharmaceutical congresses for global client. Work closely with client contact to understand and meet program objectives/outcomes. The Congress planner manages the day-to-day planning and execution of congress activities. This includes coordinating schedules, managing speaker logistics, and ensuring all materials and resources are prepared for the event. The role also involves liaising with internal and external stakeholders to ensure a seamless experience for attendees and compliance with client standards. Must also be able to travel up to 40%.
What You'll Do:
- PROCESS MANAGEMENT: Complete project timeline: establish a workflow schedule with client and suppliers to facilitate timely and accurate handling of all program/congress details. Use business program management system to run program from contract turn-over meeting to final bill completion. Handle and negotiate any additional hotel needs, Congress needs, destination management company (DMC), air and all third-party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are performed. Able to assist with any level of Congress meeting or event including those of a sophisticated nature, large volume, high level of confidentiality, international scope, HCP attended, etc.
- LEADERSHIP AND RELATIONSHIP MANAGEMENT: Promote positive team environment as a positive role model. Maintain proactive, positive, open line of communication with client to ensure understanding of expectations and client happiness. Act as lead, communicate program requirements to team as needed; work closely with support departments to exceed client requirements and objectives. Partner with third party suppliers to arrange their services.
- FINANCIAL MANAGEMENT: Responsible for accurate program forecasting and updating business management systems with accurate financial information as needed. Handle overall program budget, review, and audit all program related TOV billing for accuracy. Track and report expenses to clients and communicate changes on a consistent basis.
- MISCELLANEOUS RESPONSIBILITIES: Work on special projects as assigned by team leadership. May require travel to destinations worldwide, in support of client site inspections and/or program operations. Handle multiple projects/demands effectively.
What We're Looking For:
- 3-5 years meeting planning experience with at least 2 years supporting Pharma business. Pharmaceutical Congress experience a plus.
- 4-year degree preferred. CMP designation preferred.
- Ability to communicate effectively and professionally with all levels of management and clients.
- Ability to work accurately and timely – to meet deadlines.
- Ability to be flexible and handle change well.
- Shown skills for technology and/or software solutions and analytical skills required.
- Microsoft Word and Excel experience – Advanced level.
- Experience with meeting industry technology preferred (CVENT).
- Advanced oral and written presentation skills required.
- Ability to travel by airplane, boat, rail and/or car with travel up to 40%.
Location: United Kingdom
The #TeamGBT Experience:
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;
Congress Planner employer: Amex
At Amex GBT, we foster an inclusive and collaborative culture where your contributions are valued, making it an exceptional place to work as a Congress Planner. With flexible benefits tailored to your needs, extensive professional development opportunities, and a commitment to championing inclusion, you will thrive in an environment that supports both personal and professional growth. Located in the UK, you'll also enjoy unique travel perks and the chance to make a meaningful impact in the pharmaceutical industry.
StudySmarter Expert Advice🤫
We think this is how you could land Congress Planner
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and join relevant groups. The more people you know in the congress planning space, the better your chances of landing that dream job.
✨Tip Number 2
Showcase your skills! Create a portfolio or a presentation that highlights your past congress planning experiences. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Congress Planner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in meeting planning, especially in the pharmaceutical sector. We want to see how your skills align with the specific requirements of the Congress Planner role.
Showcase Your Communication Skills:Since this role involves liaising with clients and stakeholders, it’s crucial to demonstrate your ability to communicate effectively. Use clear and professional language in your application to reflect this skill.
Highlight Your Organisational Skills:As a Congress Planner, you'll need to manage multiple tasks simultaneously. Be sure to mention any relevant experience that showcases your organisational abilities and how you handle tight deadlines.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Amex
✨Know Your Congress Inside Out
Before the interview, dive deep into the specifics of pharmaceutical congresses. Familiarise yourself with recent trends, key players, and any notable events in the industry. This will not only show your passion but also demonstrate that you understand the unique challenges and opportunities in this field.
✨Showcase Your Project Management Skills
Be ready to discuss your experience with project timelines and workflow schedules. Prepare examples of how you've successfully managed multiple projects simultaneously, especially in high-pressure environments. Highlight your ability to use business management systems effectively, as this is crucial for the role.
✨Communicate Like a Pro
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've maintained open lines of communication with clients and team members in past roles. This will help illustrate your leadership and relationship management skills.
✨Prepare for Financial Discussions
Since financial management is a significant part of the job, brush up on your budgeting and forecasting skills. Be ready to talk about how you've handled program budgets in the past, including tracking expenses and ensuring accuracy in billing. This will show that you're not just a planner, but also a savvy financial manager.
