At a Glance
- Tasks: Provide first line IT support for users, both onsite and remotely.
- Company: Join Taylor Hobson, a global leader in precision measurement technology.
- Benefits: Enjoy a relaxed work environment, competitive salary, and 25 days holiday.
- Other info: Opportunities for skill development, mentoring, and fun social events.
- Why this job: Gain hands-on experience in IT support while working with cutting-edge technology.
- Qualifications: Must be pursuing an IT degree with relevant technical skills.
Taylor Hobson is recruiting for an IT Support Placement Student to join the Business Unit in Leicester, United Kingdom for 12 months.
Role Overview: You will provide local and remote first line IT infrastructure support to users at the Leicester site and those working remotely. This includes support for user AD accounts, email, laptops, printers, telephones, mobiles and access to file shares. You will ensure the day-to-day running of systems and servers supporting the users and will be reporting directly to the IT Systems Specialist.
Key Responsibilities
- Identifying faults with PCs so that these can be rectified in a timely manner.
- Installation and deployment of new PCs/laptops/mobiles.
- On-premise Active Directory administration.
- Maintenance of IT equipment to ensure full capability.
- Ensuring all IT equipment onsite is protected and in compliance with corporate requirements.
- Internal LAN support and maintenance.
- Software installation support including O365, SolidWorks and Corporate security tools.
- Documenting faults for future reference.
- Documenting software installations to ensure standardisation of future operations.
Requirements for Consideration
- EDUCATION – Two years completed of a recognised IT degree course which requires a year placement as part of the final degree assessment. Good standard of education to at least ‘A’ level or equivalent plus English (language) and Mathematics to at least GCSE (Grades 5-9) standard or equivalent.
- A working knowledge of, and experience with, Microsoft Windows operating systems, Microsoft productivity software (e.g., Office 365) and Active Directory.
- A working knowledge of Ethernet networking and cable structures.
- A working knowledge of VPN and WAN technologies (e.g., home broadband internet connections).
- An understanding of data backup systems.
- A general understanding of anti-virus systems and the need for keeping these systems running and up to date.
- Knowledge and experience of PC architecture is needed to understand faults and problems that occur with PCs.
- A working knowledge of email and the technologies used to facilitate email.
- Experience of PC repair and software installation.
- Ability to communicate with a range of different people in different levels of the company and global group.
- Self-motivated with the ability to work with limited supervision.
What we offer you
- A fun, relaxed and supportive working environment.
- 1pm Friday finish.
- Competitive salary and 25 days holiday including Christmas.
- Fantastic and supportive onboarding to ensure joiners are well integrated and comfortable at Taylor Hobson.
- Generous matched pension scheme.
- Life assurance.
- Option to join private health plan.
- Enhanced maternity pay.
- We are invested in developing your skills and will promote and encourage progression through the business.
- Mentoring and guidance for accreditation.
- Opportunity to get involved with charity and fundraising, which we are passionate about.
- Sports and Social Club – fun events and activities throughout the year including Christmas party.
- Perkbox – our rewards app offering discounts from a multitude of retailers, a GP service and a 24-hour Employee Assistance Program to ensure the health and wellbeing of our employees.
- Employee referral scheme of £1000.
- Cycle to work scheme.
- An inclusive workforce.
- Free onsite parking, electric charging points and easy access to the city centre.
About Taylor Hobson
Established in 1886, Taylor Hobson is the world leader in surface and form metrology and developed the first Roundness and Surface Finish measuring instruments. We provide contact and non-contact measurement solutions for the most demanding applications on a global basis, with a worldwide infrastructure to support our clients; we are a truly global ultra-precision metrology company. We are pioneers, continually developing our products to meet the ever-increasing demands of next generation technologies, particularly in Optics, Bearings, Space, Defence, Aerospace, Automotive, Medical and Renewable Energy technologies.
Taylor Hobson's world leading brands include: Talyrond®, Form Talysurf® PGI, Form Talysurf® i-Series, Surtronic®, LUPHOScan, Formalysurf® PGI Optics, Talyvel®, Autocollimators, Micro-Alignment Telescope and AMECare. Taylor Hobson is part of the Ultra Precision Technologies Division of AMETEK, Inc which is a leading global manufacturer of electronic instruments and electromechanical devices.
Website: www.taylor-hobson.com
Student Placement - IT Support in Leicester employer: AMETEK
At Taylor Hobson, we pride ourselves on being an excellent employer, offering a fun and relaxed working environment in Leicester that fosters personal and professional growth. Our commitment to employee development is evident through our supportive onboarding process, mentoring for accreditation, and numerous opportunities for progression within the business. With competitive benefits including a generous pension scheme, enhanced maternity pay, and a vibrant Sports and Social Club, we ensure our employees feel valued and engaged while contributing to innovative solutions in ultra-precision metrology.
StudySmarter Expert Advice🤫
We think this is how you could land Student Placement - IT Support in Leicester
✨Tip Number 1
Network, network, network! Reach out to your university's career services and connect with alumni in the IT field. They can provide valuable insights and might even know of openings at Taylor Hobson or similar companies.
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you would troubleshoot a faulty PC or assist a user with email issues. We want to see your problem-solving skills in action!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being able to communicate effectively with users is just as important as your technical knowledge. Practice explaining complex IT concepts in simple terms.
✨Tip Number 4
Apply through our website for the best chance of landing that placement! Tailor your application to highlight your relevant skills and experiences, and don’t hesitate to follow up after submitting.
We think you need these skills to ace Student Placement - IT Support in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support role. Highlight relevant skills like your experience with Microsoft Windows, Active Directory, and any troubleshooting you've done. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about IT support and how your background makes you a great fit for us. Don’t forget to mention any specific projects or experiences that relate to the job description.
Show Off Your Communication Skills:Since you'll be interacting with various people, it's important to showcase your communication skills in your application. Use clear and concise language, and maybe even include examples of how you've effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at AMETEK
✨Know Your Tech
Brush up on your knowledge of Microsoft Windows, Office 365, and Active Directory. Be ready to discuss how you've used these tools in your studies or previous roles. Showing that you can troubleshoot common issues will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved IT issues in the past. Whether it's fixing a friend's laptop or managing a project at uni, having specific stories ready will demonstrate your hands-on experience and ability to think on your feet.
✨Communicate Clearly
Since you'll be supporting users with varying levels of tech knowledge, practice explaining technical concepts in simple terms. During the interview, focus on your communication skills and how you can make IT support accessible to everyone.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Ask about the team dynamics or what a typical day looks like for an IT Support Placement Student.
