IT Manager

As IT Manager, you will play a crucial role in bridging the gap between business objectives and technical solutions and drive our digital transformation initiatives, leveraging technology to streamline processes, enhance customer experiences, and drive innovation across the organisation. The successful candidate will work closely with cross‑functional teams to identify opportunities for digital transformation and lead the implementation of new technologies and processes. This position requires a deep understanding of both business processes and IT systems, as well as strong analytical and communication skills.

Main Duties/Responsibilities

• Be the IT business partner to the Business Unit.
• Own, improve and manage all business systems in conjunction with supporting corporate functions used within the Business Unit (ERP, PLM etc) to ensure efficient operations, maintenance, and continued development, where necessary.
• Accountable for ensuring the Business Unit possesses the necessary digital reports and analyses to enhance its operations.
• Define, develop and implement the company's digital transformation strategy, in alignment with business objectives and priorities, alongside the other BU leaders.
• Evaluate existing IT systems and processes identifying areas for improvement and optimization.
• Identify and implement new technologies and systems to improve efficiency and productivity.
• Collaborate with key stakeholders to identify opportunities for digital innovation and process improvement across all areas of the organisation.
• Manage relationships with external vendors and partners, including selection, negotiation, and oversight of contracts and agreements.
• Translate business requirements into technical specifications and user stories.
• Work closely with development teams to ensure that solutions align with business needs and requirements.
• Develop and manage an IT budget for the BU.
• Ensure that projects are completed within budget and on time.
• Lead cross‑functional teams in the design, development, and implementation of digital solutions, ensuring alignment with business goals and requirements.
• Drive change management efforts to ensure successful adoption of new technologies and processes.
• Develop and manage project plans, timelines, and budgets for digital transformation initiatives.
• Develop and maintain comprehensive project documentation, including business requirements, process flows, and test plans.
• Lead stakeholder meetings, workshops, and presentations to communicate project status, gather feedback, and drive decision‑making.
• Collaborate with the Division Director of IT and the BU Management team to develop and then drive and influence business IT strategy.
• Ensure the business maintains compliance with IT SOX, NIST 800, CMMC and AMETEK’s corporate IT policy requirements.
• Stay current on industry trends, best practices, and emerging technologies and make recommendations for new technologies and strategies.
• Lead the IT team members and support hiring and training decisions.

Other Responsibilities/Non‑essential Functions

• Undertake training that is identified as a requirement of the role as identified by the role Manager.
• Undertake all other reasonable requests that are made by the role manager/acting manager.
• At times of reduced department staff attendance there will be a need to be flexible and provide support outside of the normal tasks of the job to ensure customer satisfaction.
• On occasion you may be required to take on ad hoc duties which includes, but is not limited to training, department associated tasks and brief secondment to other departments.

Education and Experience

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
• 7+ years of experience in IT leadership roles, with a focus on digital transformation and innovation.
• Experience as an IT Business Analyst, with familiarity with project methodologies (e.g. Agile, Scrum, Waterfall).
• Strong understanding of digital technologies and trends, including cloud computing, virtualization, data analytics, artificial intelligence, and Internet of Things (IoT).
• Proven track record of leading successful digital transformation initiatives, from definition, development and through to execution.
• Solid understanding of business analysis techniques, such as requirements elicitation, stakeholder analysis, and process modeling.
• Experience with IT systems, technologies, and tools, including but not limited to ERP systems, CRM systems, databases, and reporting tools.
• Strong knowledge of IT systems and infrastructure, including hardware, software, networks, and security.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non‑technical stakeholders.
• Strong analytical and problem‑solving skills, with the ability to think critically and propose innovative solutions.
• Detail‑oriented with strong organizational skills, able to manage multiple priorities and meet deadlines in a fast‑paced environment.
• Excellent project management skills, with the ability to manage multiple projects simultaneously and drive results in a fast‑paced environment.
• Excellent problem‑solving skills and attention to detail.
• Proven ability to manage IT projects and budgets effectively.
• Experience with change management principles and practices.
• Certifications such as CBAP (Certified Business Analysis Professional) or CCBA (Certification of Capability in Business Analysis) are a plus.
• Certifications such as CISSP, ITIL, Agile, or PMP are a plus.

Standard Company Responsibilities

• Take responsibility for understanding the Business Management System/SOP and how it is applied to the role.
• Adhere to Health and Safety requirements at all times.
• There is a responsibility on all employees to bring to the attention of their manager any issues that could potentially affect the business, regardless of how small they may seem at the time.
• All duties within this job description should be conducted in line with any Company policies and procedures in place at the time and in line with any requirements set out in the Business Management System.