At a Glance
- Tasks: Engage and assist clients in finding sustainable employment while overseeing service delivery operations.
- Company: AMES Australia, a leader in education and employment services for diverse communities.
- Benefits: Competitive salary, 12% super, employee discounts, and professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real difference in people's lives while enjoying a supportive work culture.
- Qualifications: 2+ years in a similar role, strong communication, and problem-solving skills.
The predicted salary is between 79627 - 79627 £ per year.
Employment | Guildford | Maximum Term - Full-time
Multiple Full-time Maximum Term positions available at our Guildford & Parramatta locations. Annual salary is $79,627 + 12% super.
Other benefits include:
- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)
About the position
The purpose of the Senior Employment Mentor is to:
- Engage, assess and assist clients in gaining sustainable ongoing employment within an appropriate timeframe, by referring clients to suitable activities and vacancies;
- Monitor and review AMES Australia clients’ compliance requirements;
- Assist the Service Delivery Manager (SDM) and Senior Manager (SM) to ensure the successful delivery of employment services by monitoring and overseeing the efficient and effective day-to-day operations of employment services, employees and resources at the Site as required.
To apply for this position, please address the following key selection criteria:
- Minimum of 2 years’ relevant experience in a similar position
- Ability to effectively coordinate day-to-day activities at a service delivery site
- Proven analytical and problem-solving skills and a proactive approach to seeking solutions
- Strong time management, organisational and well-developed computer skills (including intermediate Microsoft Office skills)
- Knowledge of the labour market & programs
- Proven ability to motivate clients, and advocate on their behalf
- Ability to build rapport & conduct objective assessment of the clients’ skills & abilities
- Exceptional customer service skills
- Proven ability to multitask and prioritise tasks
- Attention to detail
- Strong communication skills (both verbal, written and numerical)
- Proficiency in compliance and adherence to policy, procedures and guidelines
As travel between Sites may be necessary, a current valid Driver’s Licence is desirable for this role.
Where an incumbent, at any time during their employment at AMES Australia, is engaged in child-related services as defined by the Working with Children Act 2005 (as amended from time to time), it is a mandatory requirement for the incumbent to have and maintain a current Working With Children Check (for employment purposes) before commencing in child-related work for the duration of the engagement.
To apply for this position please submit:
- Your current resume
- Cover letter addressing the key selection criteria outlined above
Applications for this position will be accepted up to 6 pm on Friday, 31 July 2026; however, interviews and other selection processes will commence as suitable applications are received.
About us
AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base. AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.
For more information about our commitment to Diversity and Inclusion please click here. AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).
AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.
Senior Employment Mentor - Guildford & Parramatta employer: AMES
AMES Australia is an exceptional employer that prioritises a supportive work culture and work/life balance, making it an ideal place for those passionate about helping others. With a strong commitment to employee growth through regular performance feedback, cultural diversity initiatives, and comprehensive benefits including salary packaging and professional development opportunities, AMES Australia fosters an inclusive environment where every team member can thrive. Located in Guildford and Parramatta, employees also benefit from a culturally rich community and the chance to make a meaningful impact in the lives of clients from diverse backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Employment Mentor - Guildford & Parramatta
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at AMES.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from AMES!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like AMES, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at AMES or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Employment Mentor - Guildford & Parramatta
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to AMES:Before hitting send, make sure to tailor your application specifically to AMES! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at AMES
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
