Senior First Line Manager

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Senior First Line Manager

Apply locations WEMEA > United Kingdom > Thetford CDC

Time type: Full time

Posted on: Posted Yesterday

Job requisition id: R254786

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Job Title: Senior First Line Manager

Location: Thetford, IP24 3QS

Hours per week: 40 hours per week
Days/Times of work: Monday to Friday, 8am-4pm

Salary: £38,000 – £40,000

Let’s talk a little bit about what you can expect:

We currently have an opportunity to join our fast-paced pharmaceutical supply chain and be a key player in serving millions of patients across the UK and shaping our company culture. We’re seeking an experienced First Line Manager to join us at our CDC in Thetford to effectively manage all aspects of the Transport/Cross Deck operation in order that efficiency and people management is maximised and the best results are achieved.

This is a key role which will be responsible for ensuring efficient operational and financial running of the Cross Dock Centre through effective leadership and management, to remain within corporate guidelines and agreed budget whilst ensuring excellent customer care. The Senior First Line Manager will act as a Leader within the site, driving the correct behaviours and as result delivering continuous improvement.

Top 5 benefits working with us:

• Competitive Pension scheme where the company matches your contribution and can include death in service benefit
• Career training, development and various internal progression opportunities, such as forklift truck licence, forum representatives, and working in other departments
• Employee Assistance programme with free legal and financial advice as well as mental health counselling and access to trained Mental Health First Aiders at work
• Access to Cycle to work scheme and Perks at Work, with discounts at various retailers such as Currys, Samsung, HelloFresh and more
• Charity days for events such as Children in Need and fun activities all year-round
• 25 days of annual leave PLUS Bank Holidays, increasing with length of service.
• Electric Vehicle Salary Sacrifice Scheme

All sounding good so far? Fantastic! Here’s an idea of what you’ll be doing on a daily basis:

• Ensure that costs are contained within the monthly budgetary limits.
• Ensure contractual KPI’s are monitored and achieved.
• Ensure all aspects of customer care are maintained to achieve customer satisfaction.
• Monitor productivity performance and agreed KPIs with CDC Manager in all areas of responsibilities and ensures targets are met or exceeded.
• Ensure the maintenance of the delivery fleet in line with regulatory bodies and company policies.
• Ensure that the CDC meet all H&S requirements and Direct Reports are aware of their responsibilities.
• Ensure that statutory requirements of all regulatory bodies are complied with.
• Monitor compliance to standard operating procedures.
• Provide effective leadership and motivation through regular team briefings.
• Provide prompt feedback to queries raised by other departmental managers and acts swiftly to warehouse service issues raised by customers.
• Recruit, train and develop all direct reports, maintaining appropriate liaison with Human Resources department, with a view to support site succession plans.

About You….

Here’s the kind of person that would fit us best:

We are looking for someone with strong leadership skills and the ability to build effective relationships to drive individual performance. You must have proven demonstrable experience within a similar role with a successful track record in leading through change and transformation.

You will come with experience of leading a large team including a transport management team. Strong written and verbal communication skills are also key as is experience in managing a large fleet end to end, ensuring safety and compliance.

You will be driven and tenacious with knowledge of continuous improvement and must have a demonstrable track record of developing your team with a focus on succession planning. You will have a full working knowledge of all Fleet and warehouse procedures and all audit trails. Experience of working in a unionised environment is also useful.

Alliance Healthcare is a leading distributor and wholesaler of pharmaceutical, medical and healthcare products, serving over 16,200 pharmacies, hospitals and dispensing doctors throughout the UK on a twice daily basis.

We have an essential role to play in the medical supply chain and everything that we do as a company will ultimately impact upon the end user, the patient. It is our responsibility to offer a reliable service that ensures that our customers receive the right product, in the right place, at the right time.

Global diversity, equity and inclusion are core to our purpose to create healthier futures. We believe in creating an inclusive environment where people across all dimensions of diversity can bring their whole selves to work to advance health equity for all. We enable our teams with career opportunities that challenge and inspire the very best to solve complex business problems impacting diverse patient populations in communities around the world.

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Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national

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