Employee Relations Partner in London

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As Cencora's Human Resources teams and Employee Relations COE continue to grow and develop, we are keen to connect with talent who are interested to explore future Employee Relations Partner and similar opportunities that become available at Cencora.

The Employee Relations Partner focuses on fostering positive workplace relationships and resolving employment-related issues within the organisation. Serving as a trusted advisor, this position involves providing guidance to all team members and managers on a variety of employee relations matters, ensuring compliance with company policies and labour laws in the appropriate countries. This role involves striking a balance between risk mitigation and enhancing the employee experience by addressing concerns and facilitating fair solutions. Areas of primary responsibility include addressing conflicts, investigations, corrective action, coaching & counselling for people leaders, accommodations, and policy interpretation.

Primary Duties & Responsibilities

• Provides advice and guidance to team members and managers on both routine and complex or sensitive employee relations issues to resolve work‑related conflicts and promote increased communication.
• Provides efficient, consistent, and prompt consultative employee relations services to people leaders.
• Advises leaders on employee relations issues and strategies ensuring that risks associated are effectively managed (e.g., discipline, coaching team members, performance management).
• Assists team members with the interpretation of Company policies and responds to team member inquiries, concerns, and grievances.
• Conducts investigations into employee related alleged misconduct and inappropriate workplace behaviour, applying the appropriate amount of time and diligence based on the nature of the case and facts presented.
• Provides an overall strategic view of the employee relations issues facing management, conducts trend analysis and creates training to get in front of issues.
• Collaborates on complex employee relations projects or initiatives. Partners with HRBPs, Legal, Compliance and other key stakeholders as appropriate.

Minimum Skills, Knowledge and Ability Requirements

• Bachelor's degree in human resources, Organisational Development or any other related discipline or equivalent related experience.
• Extensive relevant experience in human resources, Employee Relations, or Employment Law.
• Strong organisational skills with the ability to multitask and prioritise effectively in a changing work environment.
• Good interpersonal skills and ability to develop strong partnership with stakeholders.
• Excellent written and verbal communication skills with strong attention to detail and accuracy level.
• In‑depth knowledge of employment laws and HR practices.
• Ability to take initiative, be assertive, and resourceful to address company and customer needs.
• Demonstrated proficiency in handling and analysing case detail translating findings into actionable recommendations for management.

Behavioural Skills

• Coaching and Mentoring – Provides expertise and guidance across multiple functional areas; is viewed as a coach and mentor.
• Collaboration - Advises multiple areas to influence decision making in ambiguous situations.
• Conflict Resolution.
• Critical Thinking – Proactively identifies, defines, and solves the most complex problems that impact the management and direction of the business.
• Detail Oriented.
• Interpersonal Communication.
• Prioritisation and Organisation.
• Problem Solving – Proactively identifies and solves complex problems; uses a variety of methods to think beyond existing solutions.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Cencora is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilisation of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email. We will make accommodation determinations on a request‑by‑request basis.