HR & Payroll Coordinator

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Job Details

This role is in support of Cencora\’s wholesale distribution services in Europe operating through our Alliance Healthcare business.

We have a 12 month fixed term contract at Alliance Healthcare UK\’s new, next-generation Central Logistics Centre (CLC) in Birmingham. You will play a pivotal role in the launch of this world-class, game-changing facility. Designed with advanced automation and cutting-edge robotics, the CLC is set to redefine how Alliance Healthcare manages and delivers medical, health and beauty products to our customers across the UK.

Job Scale:

To contribute to the effective operation of the Shared Service team by coordinating HR and payroll activities, with a focus on ensuring accuracy and compliance. This includes managing and maintaining data within Workday, a cloud-based human resources management system, and overseeing the Central Logistics Centre, Service Centre or CDC Time and Attendance function through ProMark.

The role involves ensuring timely and accurate payroll processing, maintaining up-to-date records in both HR and Time & Attendance systems, and providing some guidance to on-site management teams on HR policies and procedures. Additionally, the role includes advising on appropriate escalation processes when necessary. Providing support to team members and external stakeholders/customers to ensure smooth warehouse and transport operations, while adhering to all regulatory requirements and company safety policies and procedures.

Principal Accountabilities:

1. Time and Attendance Management

   • Monitor and control people leader approvals for overtime and absence.

   • Input annual leave and absence into the Time & Attendance (T&A) system once approved by management for all team members.

   • Calculate and control sickness absence payments, ensuring:

   • Company Sick Pay is applied in line with entitlement and policy.

   • Statutory Sick Pay is applied in accordance with HMRC legislation.

2. Onboarding and Offboarding Processes

   • Manage effective onboarding processes for new hires by:

     • Preparing paperwork.

     • Obtaining references.

     • Ensuring a smooth integration into the company for maintaining a positive team member experience and minimising errors.

   • Calculate and control final payments for leavers.

3. Payroll Processing and Accuracy

   • Utilise Workday and ProMark to process team member data changes and complete payroll paperwork.

   • Verify first and second payroll runs, demonstrating the importance of attention to detail, making necessary amendments within set deadlines; liaising with the Central Payroll team.

   • Identify payroll errors and take appropriate action promptly and escalate if required.

4. Data Security and Compliance

   • Ensure all team member information is securely filed, with strict control over access to team member data adhering to legal requirements.

   • Respond to data requests from internal and external sources, ensuring Service Level Agreements (SLAs) are met in line with ServiceNow guidelines.

   • Train and maintain standards for a backup HR & Payroll Coordinator to cover payroll in their absence.

   • Support with Data Subject Access Requests (DSARs), ensuring compliance with legislation.

   • Run audits and reporting for improving data management practices and escalate to the Regional Team Manager.

5. Reporting and Documentation

   • Produce the weekly Service Centre Labour Cost Report and distribute it to relevant managers in a timely manner to support operational efficiency.

   • Prepare and run weekly transmission data, adhering to deadlines and retaining documentation as per SOPs.

   • Generate all required payroll reports on a weekly and monthly basis, ensuring deadlines are met.

6. Employee Relations and Policy Guidance

   • Act as a point of contact for all team members, answering questions and providing a source of answers and further understanding.

   • Provide first-level employee relations (ER) advice.

Weekly hours are 37.5 Monday to Friday with hybrid working (office working required at least 3 times per week).

Salary: £26,000 – £29,000 per annum.

Knowledge, Skills and Experience Required

• Excellent communication, interpersonal and problem-solving skills to support with sensitive and critical employee conversations.

• Ability to work in a fast-paced working environment.

• Ability to work independently and as part of a team.

• Comfortable working in varying temperatures within the warehouse environment.

• Proficiency in data analysis and performance metrics.

• Ability to work collaboratively and effectively across multiple functional departments.

• Knowledge of payroll including standard terminology.

Essential Requirements:

• Strong technical aptitude with expertise in working with HRIS systems.

• Good verbal and written communication skills to include telephone technique

• Excellent analytical, attention to detail and problem-solving skills, including the ability to deal with ambiguity.

• Demonstrated ability to prioritise and multi-task various and conflicting responsibilities.

• Ability to work flexible hours, including shifts, to meet operational needs.

• Strong organisational skills to manage time, tasks, and resources effectively, ensuring deadlines and targets are met.

• Strong computer skills, including Microsoft Office 365 applications.

Desirable Requirements:

• Procedures relevant to payroll and employment relations

• Health & Safety requirements

• Security procedures

• HR Knowledge

• Good working knowledge of the following systems: ProMark, Workday, Service Now

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned