Goods In Team Leader

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Shift: 8am- 4pm Monday – Friday

Job Purpose:

To drive, motivate and be the first point of contact for Team Members in the achievement of daily operational targets, set by the Management Team, with a focus on guiding and developing staff your team.

The role will require you to live and work the company’s values; Trust, Care, Innovation, Partnership, and Dedication.

Objectives:

• To drive the daily performance of operatives, to achieve or exceed budgeted productivity and quality targets within a warehouse operation in line with departmental KPIs
• To implement the daily staffing plan, ensuring optimum operational output at all times, escalating any areas of concern immediately to the Line Manager.
• All staff are expected to understand the principles of Good Distribution Practice of Medicinal products for Human use which is reflected in our SOP it will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix.
• As directed by the Management Team deliver training on operational procedures and processes in accordance with company strategy including but not exclusively Good Distribution Practice (GDP) and Standard Operating Practice (SOP’s) with particular focus on housekeeping.
• In conjunction with and supported by the Management Team actively endorse, promote and manage our IIP culture and status though but not exclusively team briefing, training and if applicable 121’s and return to works for first and second occasions of absence.
• Support the Warehouse Manager in achieving departmental and company objectives
• Carry out any reasonable request as determined by the Service Centre/Operations Management Team promoting and supporting company initiatives

Leadership

Keeping the organisations vision and values at the forefront of associate

decision making and action.

Leads a small team with similar team objectives and roles

Customer Focus

Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships. (This competency refers to both internal and external customers/clients)

Builds a comfortable customer focused environment to provide service

Developing Self and Others

Develops self, other colleagues and teams to optimise potential and support the achievement of business objectives

Manages and supports the development of a small team and similar team objectives and roles

Managing Change

Welcomes change as part of working life and actively looks for ways to improve business performance

Supports change and actively develops ideas to improve ways of working for the team

Decision Making

Analyses and interprets data and situations to make informed business decisions

Gathers relevant information and uses it to make routine decisions

Communication

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message

Communicates and influences in an open and effective manner using the appropriate structure and methods

Planning and Organising

Plans, manages and organises time, tasks and resources to achieve business deadlines and targets

Plans and organises own and team workload on a day to day basis

Skills / Knowledge:

• Ability to engage and deliver motivation and form positive conditions amongst staff
• Excellent communication and interpersonal skills
• Excellent own time management with key focus on staff management
• Knowledge of department dependant systems with confidence to learn others
• Ability to use initiative within per determined boundaries
• Ability to prioritise within per determined boundaries
• Knowledge of Warehouse and Distribution processes
• Familiarity with Security, Audit and Compliance processes.

Key Working Relationships:

• Team Members
• HR Business Partner (occasional)
• Internal & external customers

Level of Decision Making:

• On completion of training this role does have some autonomy in decision making, within limits set by company policy and the Inbound Manager.
• Working with Team Members and the Management Team to formulate recommendations for the improvement of processes and procedures.

.

Additional Information:

• An element of flexibility will be required in relation to carry out overtime, which may include weekends and Bank Holiday working where necessary to meet the needs of the business. This will be agreed and with as much notice as possible, as per the Staff Handbook.
• Prospect of covering various aspects of direct line manager’s role leading to future career development.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Job Title: Inbound Team Leader

Salary: £27,824.16 pa

Hours:39 per week

Shift: 8am- 4pm Monday – Friday

Job Purpose:

To drive, motivate and be the first point of contact for Team Members in the achievement of daily operational targets, set by the Management Team, with a focus on guiding and developing staff your team.

The role will require you to live and work the company’s values; Trust, Care, Innovation, Partnership, and Dedication.

Objectives:

• To drive the daily performance of operatives, to achieve or exceed budgeted productivity and quality targets within a warehouse operation in line with departmental KPIs
• To implement the daily staffing plan, ensuring optimum operational output at all times, escalating any areas of concern immediately to the Line Manager.
• All staff are expected to understand the principles of Good Distribution Practice of Medicinal products for Human use which is reflected in our SOP it will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix.
• As directed by the Management Team deliver training on operational procedures and processes in accordance with company strategy including but not exclusively Good Distribution Practice (GDP) and Standard Operating Practice (SOP’s) with particular focus on housekeeping.
• In conjunction with and supported by the Management Team actively endorse, promote and manage our IIP culture and status though but not exclusively team briefing, training and if applicable 121’s and return to works for first and second occasions of absence.
• Support the Warehouse Manager in achieving departmental and company objectives
• Carry out any reasonable request as determined by the Service Centre/Operations Management Team promoting and supporting company initiatives

Competencies Required:

Leadership

Keeping the organisations vision and values at the forefront of associate

decision making and action.

Leads a small team with similar team objectives and roles

Customer Focus

Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships. (This competency refers to both internal and external customers/clients)

Builds a comfortable customer focused environment to provide service

Developing Self and Others

Develops self, other colleagues and teams to optimise potential and support the achievement of business objectives

Manages and supports the development of a small team and similar team objectives and roles

Managing Change

Welcomes change as part of working life and actively looks for ways to improve business performance

Supports change and actively develops ideas to improve ways of working for the team

Decision Making

Analyses and interprets data and situations to make informed business decisions

Gathers relevant information and uses it to make routine decisions

Communication

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message

Communicates and influences in an open and effective manner using the appropriate structure and methods

Planning and Organising

Plans, manages and organises time, tasks and resources to achieve business deadlines and targets

Plans and organises own and team workload on a day to day basis

Skills / Knowledge:

• Ability to engage and deliver motivation and form positive conditions amongst staff
• Excellent communication and interpersonal skills
• Excellent own time management with key focus on staff management
• Knowledge of department dependant systems with confidence to learn others
• Ability to use initiative within per determined boundaries
• Ability to prioritise within per determined boundaries
• Knowledge of Warehouse and Distribution processes
• Familiarity with Security, Audit and Compliance processes.

Key Working Relationships:

• Service Centre Management Team
• Inbound Manager
• Team Members
• HR Business Partner (occasional)
• Internal & external customers

Level of Decision Making:

• On completion of training this role does have some autonomy in decision making, within limits set by company policy and the Inbound Manager.
• Working with Team Members and the Management Team to formulate recommendations for the improvement of processes and procedures.

.

Additional Information:

• An element of flexibility will be required in relation to carry out overtime, which may include weekends and Bank Holiday working where necessary to meet the needs of the business. This will be agreed and with as much notice as possible, as per the Staff Handbook.
• Prospect of covering various aspects of direct line manager’s role leading to future career development.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

About Us

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.

We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

Job Scams

Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines.

1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy.

2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers

3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application.

4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process.

5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro

Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes.

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