Alphega Business Mentor

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A rare and exciting opportunity is available for an individual who is self-motivated, has a track record of success and has excellent interpersonal skills. As a market leading pharmaceutical wholesaler, Alliance Healthcare has a vacancy in the South London, Kent, Sussex & Surrey region, for a Business Mentor working within our Alphega Pharmacy field team.

Alphega is an established membership organisation which provides expert services and advice to independent pharmacies across the country. With over 1300 members, we have been tirelessly supporting our members when the critical role of pharmacy has been going through unprecedented change. Your role will be to help implement the Alphega market strategy, the delivery of KPIs including member recruit and retention, revenue, and compliance measures and to coach the membership on how to maximise the profitability of their business in a time of financial uncertainty within the sector. As a national brand you will be responsible for supporting our members to ensure that the Alphega brand image is maintained.

Key Responsibilities

• Complete initial and on-going business audits, assessing business competence and KPIs against standards and develop/agree a tailored growth plan for each member's specific business, with clear action plans, roles and responsibilities and timings.
• Guide and coach Alphega Pharmacy members and their teams through the agreed growth plan, ensuring that members progress.
• Organise local Alphega Pharmacy team as appropriate to provide necessary pharmacy support.
• Complete an annual assessment of member progress, by measuring specific KPIs, customer and mystery shopper feedback. Re-assess growth plan with member to ensure that learnings are recognised and acted upon.
• Convert identified potential members into Alphega Pharmacy members as defined by the overall business plan.
• Agree level of membership and implement contractual terms and conditions within the Alphega Pharmacy guidelines.
• Retain new and existing Alphega members, taking appropriate action to avoid losses.
• Implement the agreed concept into Alphega Pharmacy member businesses and be responsible for the standards of concept execution in all member pharmacies including manufacturer activities.
• Audit agreed KPIs during each member visit and feedback performance to member and local Alphega Pharmacy team.
• Identify issues that are hindering member compliance or loyalty to Alliance Healthcare and make recommendations to help rectify these.
• Devise tactics and action plans to convert low-engaged members into engaged and highly compliant members. Where appropriate, identify members that are no longer an appropriate profile for the network.
• Work closely with the wider Alliance Healthcare functions and brands, to identify, recruit and grow members, whilst influencing the wider Alphega agenda via local internal contacts.

We offer a competitive salary, generous bonus scheme, pension contributions, company car or car allowance, 25 days holiday increasing with service, private health cover and the opportunity to make a real difference.

Knowledge, Skills And Experience Required

• Pharmacy, pharmaceutical or retail industry experience.
• Expert in developing business development plans and “world class” execution.
• Ability to plan and organise themselves and teams to maximise performance.
• Coaching and mentoring experience of individuals and teams.
• Excellent influencing and negotiating skills.
• Excellent communications skills to both small and large groups.
• Ability to analyse financial data in a logical and cohesive manner and draw and communicate reasoned conclusions.
• Must hold a full driving license.
• Working knowledge of digital tools.
• Ideally fluent in English.
• IT literate (Word, Excel, PowerPoint).
• Multi-site experience within retail or pharmaceutical industry.
• Knowledge of healthcare market.
• Preferred: MBA or Degree in Business Development, Marketing.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis.