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- Tasks: Manage employee lifecycle processes and resolve complex HR issues.
- Company: Columbia Threadneedle Investments offers diverse career opportunities in a global team of 2,500.
- Benefits: Enjoy flexible working options and a supportive, inclusive workplace culture.
- Why this job: Join a dynamic team focused on employee relations and process improvement with global impact.
- Qualifications: Experience in HR operations, strong communication skills, and familiarity with HRIS software required.
- Other info: This is a 6-month fixed-term contract with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
HR Operations Advisor – 6m FTC page is loaded
HR Operations Advisor – 6m FTC
Apply remote type Hybrid locations London, United Kingdom time type Full time posted on Posted Yesterday time left to apply End Date: August 29, 2025 (29 days left to apply) job requisition id R25_0000002582 Where you’ll fit in & what our team goals are…
You will manage employee lifecycle processes such as onboarding, contract variations, offboarding, leave of absence and standard employee relations cases.
You will also resolve complex transactions as well as troubleshoot and resolve escalated issues which often include cross organizational teams. You will serve as the subject matter expert for EMEA and APAC within the Global HR Service Center, partnering with COEs for transaction or issue resolution.
How you\’ll spend your time…
HR Operations
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Manage complex cases and transactions that have been assessed by the Tier 1 HR Service Center team as requiring subject matter expertise to resolve.
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To ensure new joiners complete their onboarding tasks and provide documentation to be compliant with in-country procedures and payroll requirements.
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Produce offboarding and contractual variation documentation based on in-country regulatory and legal requirements.
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Input to continuous process improvement and refinement.
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Ad-hoc project work
Leave of Absence
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Manage leave of absence cases from end-to-end, including but not limited to:
– Advisory calls with employees who are expectant parents or on sick leave, to ensure they are supported and have all required information relating to policy and procedure.
– Assess pay and leave entitlement and producing leave confirmation letter.
– Supporting employees apply for available benefits, such as group income protection.
Employee Relations
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Employee & leader query management relating to employment policies that have been assessed by the HR Contact Center as requiring subject matter expertise to resolve.
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Provide advisory and coaching service to leaders about employee relations situations including;
– Absence management
– Reasonable adjustments and occupation health referrals
– Performance management issues
– Flexible working requests
– Office attendance
– Conduct and behaviour
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Case management for basic disciplinary investigations and death in service.
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Document production and minute taking for cases/actions managed by Employee Relations COE and HRBP team.
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Processing invoices relating to legal fees as instructed by Legal.
To be successful in this role you will have…
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Demostrable experience within a HR Operations function, or similar role.
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Organised, efficient and quality focused.
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Client focus with a high degree of communication skills, both verbal and written.
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Demonstrated ability to handle multiple issue escalations in an effective manner.
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Aptitude for incorporating a team approach to issue resolution; ability to build effective relationships across the HR function and other support functions to develop solutions.
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Demonstrated integrity in handling confidential employee information in a professional manner.
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Previous experience with HRIS software (such as Workday).
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Previous experience working supporting EMEA regions.
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Risk awareness.
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Microsoft Office (including advanced Excel).
About Columbia Threadneedle Investments
Working at Columbia Threadneedle Investments you\’ll find growth and career opportunities across all of our businesses.
We\’re intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients\’ specific requirements.
Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client-base.
We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter.
Full-Time/Part-Time
Full time
Worker Sub Type
Fixed Term (Fixed Term)
Job Family Group
Unclassifieds
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HR Operations Advisor - 6m FTC employer: Ameriprise Financial Services, LLC
Contact Detail:
Ameriprise Financial Services, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Advisor - 6m FTC
✨Tip Number 1
Familiarise yourself with the specific HR processes mentioned in the job description, such as onboarding and offboarding. Understanding these processes will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former employees of Columbia Threadneedle Investments to gain insights into their HR operations. This can provide you with valuable information that you can use to tailor your approach when discussing your fit for the role.
✨Tip Number 3
Brush up on your knowledge of HRIS software, particularly Workday, as it's mentioned in the job requirements. Being able to discuss your experience with similar systems can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully managed complex HR cases in the past. Highlighting your problem-solving skills and ability to work collaboratively with different teams will resonate well with the hiring managers.
We think you need these skills to ace HR Operations Advisor - 6m FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations, particularly in managing employee lifecycle processes. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the HR Operations Advisor role. Mention specific experiences where you've successfully managed complex cases or improved processes, and express your enthusiasm for working with Columbia Threadneedle Investments.
Highlight Relevant Skills: Emphasise your communication skills, ability to handle escalations, and experience with HRIS software like Workday. Provide examples of how you've built effective relationships across teams to resolve issues.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in HR roles.
How to prepare for a job interview at Ameriprise Financial Services, LLC
✨Showcase Your HR Knowledge
Make sure to brush up on your HR operations knowledge, especially around employee lifecycle processes. Be prepared to discuss your experience with onboarding, offboarding, and handling complex HR cases.
✨Demonstrate Communication Skills
Since the role requires high-level communication, practice articulating your thoughts clearly. Use examples from your past experiences where you effectively communicated with employees or resolved conflicts.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully resolved escalated issues. Emphasise your ability to work collaboratively across teams to find solutions, as this is crucial for the role.
✨Familiarise Yourself with Relevant Software
If you have experience with HRIS software like Workday, be ready to talk about it. If not, do some research on how such systems function, as this knowledge can set you apart from other candidates.
