At a Glance
- Tasks: Inspect and assess motor claims using state-of-the-art technology while ensuring top-notch customer service.
- Company: Join the Solus Aviva family, a leader in the insurance industry.
- Benefits: Competitive salary, bonus opportunities, generous holiday, and discounts on Aviva products.
- Other info: Inclusive workplace with excellent career growth and support for all applicants.
- Why this job: Make a real impact in the insurance world while developing your engineering skills.
- Qualifications: Experience in motor claims and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced and knowledgeable Motor Engineer who would like to contribute to the Solus Aviva family?
Responsibilities:
- Solus Aviva Motor Engineers preserve consistency and the very best customer service across our market leading business and our strategic partners.
- Our world class insurance business requires a knowledgeable and skilled engineer to take our claims to the next level of customer service and customer expectations.
- The Engineering team deals with all aspects of both Insured and Third‑party motor inspections, using state‑of‑the‑art technology to receive and audit estimates prior to authorising repairs to our Approved Repairer Network as well as Customer Nominated Repairers in a timely and cost‑effective manner.
- You will be in constant contact with our Solus sites as well as our approved repairers monitoring the performance, recognising potential areas of improvement and relationship building.
Qualifications:
- Member of either IMI / IRTE / ATA / VDA or be working towards (or willing to do so).
- Motor Claims knowledge including a basic understanding of insurance principles.
- Good working knowledge of computerized damage estimating systems, including Audatex.
- Good spoken and written communication skills.
- Accuracy and attention to detail.
- Positive and self‑confident approach when dealing with our customers.
- Empathy, tact, assertiveness and diplomacy when talking to customers.
- Ability to work well under pressure, meet deadlines and where required be able to use own initiative.
- PC literate with good administrative skills.
- Ability to take on increased ownership and responsibility when necessary.
Benefits:
- Competitive salary based on location, skills, experience, and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva's success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer's leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply—your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Field Based Motor Engineer in Glasgow employer: American Society of Civil Engineers
Solus Aviva is an exceptional employer that prioritises employee growth and wellbeing, offering a competitive salary, performance-related bonuses, and a generous holiday allowance. Our inclusive work culture fosters collaboration and innovation, while our commitment to professional development ensures that every Motor Engineer has the opportunity to enhance their skills and advance their career in a supportive environment. Join us in delivering outstanding customer service and be part of a team that values your contributions and celebrates success.
Contact Details:
American Society of Civil Engineers Recruitment Team
