Community Director (Property Manager) in Kent

Community Director (Property Manager) in Kent

Kent Full-Time 85000 - 87000 £ / year (est.) No working from home possible
American Property Management

At a Glance

  • Tasks: Manage a vibrant community, ensuring resident satisfaction and property excellence.
  • Company: Join a leading property management firm with over 30 years of experience.
  • Benefits: Competitive salary, bonuses, health benefits, and generous paid time off.
  • Other info: Dynamic team culture with opportunities for growth and development.
  • Why this job: Make a real impact in a supportive environment that values your contributions.
  • Qualifications: 5+ years in property management and strong customer service skills required.

The predicted salary is between 85000 - 87000 £ per year.

About American Property Management

Founded in Bellevue, Washington in 1987, American Property Management stands proud as a leader in property management. With over three decades of dedicated service, our expertise shines in the realm of multifamily community management. We currently have 5,500+ units under management and strive to showcase excellence to our internal and external stakeholders. At APM, our teams leverage modern technology and AI tools to automate routine work, surface insights faster, and free up time for high-impact, human problem-solving.

Position Overview

  • Schedule – Monday - Friday 8am to 5pm - Flexibility to work additional hours may be required to meet company/project needs.
  • On-Site Requirement: This position requires physical presence at your job location during the scheduled hours. Must be able to reliably commute or be planning to relocate before starting work. Please note that we are unable to consider current residents of the property for this position.
  • Property Information – 131-unit senior tax-credit community built in 2018.

Compensation Package

  • Salary Range: $85,000 - $87,000 / Year
  • Bonus Incentives include: Monthly Leasing Bonuses & Quarterly Bonuses!
  • Live on-site at neighboring property, Kinect @ Burien, and receive $1,000 off monthly rent.
  • Potential for reimbursement on moving expenses up to $2,500 for out of state applicants willing to relocate.
  • Opportunity for growth and advancement.
  • Competitive medical, dental, and vision benefits. Employer pays 85% of employee’s premium.
  • 401k contribution opportunity with an annual company match.
  • Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
  • Paid vacation starting at two weeks and increasing with tenure.
  • 11 paid holidays, including 2 personal holidays of your choice.

What We Offer

  • Competitive starting wages (listed above).
  • A company-wide commitment to diversity and inclusion.
  • A positive work environment where employee’s contributions are valued.
  • A fun culture with team-building activities and events.
  • Comprehensive training programs and development opportunities.

What We’re Looking For

  • 5+ years’ experience at an affordable or tax credit multifamily community within the last 10 years preferred.
  • 2+ years of experience managing an affordable or tax credit multifamily community, including team oversight and property operations.
  • Must have experience managing at least 100 units.
  • Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws and ADA Laws.
  • Customer service experience required.
  • Onesite and/or Knock experience preferred.
  • High School Diploma/GED required.
  • Bachelor’s degree in related field preferred.
  • Demonstrates exceptional attention to detail and organizational abilities.
  • Proficient in effective communication and teamwork.
  • Maintains a positive outlook and embraces a collaborative team approach.
  • Shows responsibility and takes pride in their work.
  • Fluent in English, with strong reading, speaking, and writing skills.
  • Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Your Role

  • Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
  • Approve and maintain timecards for office and maintenance staff members.
  • Maintain high occupancy rates while focusing on resident retention.
  • Handle sales and marketing ventures and promote the company and property.
  • Track and handle revenue and expenses.
  • Prepare and maintain reports for upper management.
  • Collect rent dues in a timely manner.
  • Manage contract obligations.
  • Coordinate all move-in/move-out related items and documents.
  • Train, develop and manage performance of team members as needed in compliance with American Property Management policies and procedures.
  • Oversee any contractors or vendors working on the property and ensure work completion is up to American Property Management’s Quality Standards.
  • Foster and maintain a positive work environment through relationships with team members, residents, and vendors/contractors.

The responsibilities above are not all-inclusive.

Our Mission & Culture

At American Property Management, “We are committed to being the ‘Best Asset Management Company in the West’ by setting the industry standard in customer service and honoring our customers who rely on us for continued exemplary service year after year.” To fulfill this mission, we prioritise respect, collaboration, integrity, and transparency. These core principles guide our interactions and decisions, creating a work environment where every voice is heard and valued.

Candidate Screening & Interview Process

We encourage all qualified applicants to apply for this position. Candidates should be prepared to complete an online assessment test. After submitting your application, you may be invited to take part in a preliminary virtual interview conducted by a member of our Human Resources team. Those who advance will participate in additional virtual and/or on-site interviews with the Hiring Manager(s).

Background Checks and Screenings

Candidates should be prepared to undergo a background check and complete a 4-panel drug screening. Depending on the position, the background check may involve professional reference checks, credit checks, county and nationwide criminal history reviews, social media screenings, as well as education, certification, and employment verifications.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER AND AFFIRMATIVE ACTION EMPLOYER

We are a proud Equal Opportunity Employer and are dedicated to fostering an inclusive workplace. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.

Community Director (Property Manager) in Kent employer: American Property Management

American Property Management is an exceptional employer, offering a vibrant work culture that values collaboration, integrity, and respect. With competitive compensation packages, comprehensive benefits, and a strong commitment to employee growth through training and development opportunities, we ensure our team members thrive in their roles. Located in Kent, WA, our positive environment fosters teamwork and innovation, making it an ideal place for those passionate about property management and community engagement.

American Property Management

Contact Details:

American Property Management Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Director (Property Manager) in Kent

Tip Number 1

Get to know the company before your interview! Research American Property Management and their values. This way, you can show how your experience aligns with their mission and culture during the chat.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience managing multifamily communities.

Tip Number 3

Don’t forget to prepare some questions for them! Asking about their use of technology in property management or team dynamics shows you're genuinely interested and engaged.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at American Property Management.

We think you need these skills to ace Community Director (Property Manager) in Kent

Property Management
Team Oversight
Customer Service
Knowledge of Federal Fair Housing Laws
Landlord-Tenant Laws
ADA Laws
Sales and Marketing

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Community Director role. Highlight your experience in property management and any relevant achievements that align with our mission at American Property Management.

Showcase Your Tech Savvy:We love candidates who are excited about using technology! Mention any experience you have with AI tools or property management software like Onesite or Knock, as this will show us you're ready to embrace innovation.

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts well. This not only makes it easier for us to read but also reflects your communication skills, which are super important for this role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at American Property Management

Know Your Stuff

Before the interview, make sure you’re well-versed in the specifics of property management, especially in affordable or tax credit communities. Brush up on Federal Fair Housing Laws and landlord-tenant laws, as these will likely come up during your chat.

Showcase Your Experience

Be ready to discuss your past experiences managing multifamily communities, particularly those with over 100 units. Highlight any successes in resident retention and occupancy rates, as this will demonstrate your capability to handle the responsibilities of a Community Director.

Embrace Technology

Since the company values innovation and technology, be prepared to talk about your experience with AI tools and property management software like Onesite or Knock. Share examples of how you’ve used technology to improve operations or enhance customer service.

Cultural Fit Matters

American Property Management places a strong emphasis on teamwork and collaboration. During the interview, express your commitment to fostering a positive work environment and share examples of how you’ve built relationships with team members and residents in the past.