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- Tasks: Lead systems governance and performance reporting in a dynamic ecommerce environment.
- Company: Join CEVA Logistics, a top global logistics provider with a focus on innovation.
- Benefits: Enjoy competitive pay, generous leave, and discounts on various brands.
- Other info: Opportunities for personal growth and career advancement in a diverse workplace.
- Why this job: Shape the future of logistics while growing your career in a supportive team.
- Qualifications: Experience in WMS management and strong data analysis skills required.
The predicted salary is between 45000 - 55000 £ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. Dare to Grow! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics.
YOUR ROLE
CEVA Logistics has been awarded a major new contract with a high profile client, marking an exciting phase of growth for the business expanding on our ecommerce offering. This is a new build implementation offering exciting opportunities across contract logistics. As a result, we have an amazing opportunity for a Systems & Reporting Manager who will lead the governance, integrity and exploitation of site systems, data, and performance reporting within our large scale ecommerce operation. This is a highly influential role, reporting directly to the Senior General Manager, where you will act as the site authority for WMS, data integrity and KPI reporting. You will play a critical role in ensuring operational, contractual and customer performance data is accurately measured, understood and translated into actionable insight.
WHAT ARE YOU GOING TO DO?
- Own the Warehouse Management System (WMS) and all site reporting outputs, ensuring data accuracy, alignment to client metrics and clear performance narratives.
- Provide deep dive analysis, root cause insight and structured reporting to support service recovery, continuous improvement and senior decision making.
- Act as site owner for the WMS and associated operational systems.
- Govern data integrity, KPI definitions and reporting standards.
- Produce accurate daily, weekly and monthly site and customer performance reports.
- Lead root cause analysis into KPI misses, service failure and performance variance.
- Translate complex data into clear, actionable insight for operational leaders.
- Own resolution of WMS and reporting issues impacting service or visibility.
- Support customer governance, audits and performance deep-dives with defensible data.
- Identify opportunities to improve reporting automation, insight and system capability.
- Lead and develop a team of systems & reporting leads across shifts.
- Partner closely with operations, planning, IT and client stakeholders.
- Support the Senior General Manager with any additional tasks as and when required.
WHAT ARE WE LOOKING FOR?
To be successful in your application you have proven experience of managing WMS, systems and performance reporting within a large logistics or ecommerce operation. You will have a strong understanding of operational data flows, KPI frameworks and reporting governance. You will be able to demonstrate proven experience of producing, explaining and defending performance metrics at a senior level, capable of structuring root cause and fact-based challenge analysis and be advanced in data literacy with strong Excel and reporting experience. You will be a strong communicator, problem solver and solutions focused individual, able to translate complex data into readable reports for internal and external stakeholder groups. Exposure to system implementations, upgrades and change programmes. Experienced in supporting customer audits, governance forums and regulatory reviews relating to systems and reporting. Use of BI tools, dashboards or automated reporting platforms.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
Systems & Reporting Manager employer: American President Lines
Contact Detail:
American President Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems & Reporting Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and ecommerce sectors, especially those who work at CEVA. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by diving deep into CEVA's operations. Understand their WMS and reporting processes. The more you know, the better you can showcase how your skills align with their needs.
✨Tip Number 3
Show off your data skills! Be ready to discuss how you've used data to drive decisions in past roles. Bring examples of reports or insights you've created that led to improvements.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the CEVA team and ready to 'Dare to Grow' with us!
We think you need these skills to ace Systems & Reporting Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems & Reporting Manager role. Highlight your experience with WMS, data integrity, and performance reporting. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for CEVA Logistics. Share specific examples of your achievements in logistics or ecommerce that demonstrate your problem-solving skills and data literacy.
Showcase Your Data Skills: Since this role involves a lot of data analysis, make sure to showcase your proficiency in Excel and any BI tools you’ve used. We love seeing candidates who can turn complex data into actionable insights, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. So, go ahead and hit that apply button!
How to prepare for a job interview at American President Lines
✨Know Your WMS Inside Out
Make sure you have a solid understanding of Warehouse Management Systems (WMS) and how they operate. Be prepared to discuss your experience with WMS, including any specific systems you've worked with, and how you've ensured data integrity and performance reporting in previous roles.
✨Master the Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to logistics and ecommerce operations. Be ready to explain how you've used these metrics to drive improvements and support decision-making in past positions. Bring examples of reports you've created and how they influenced operational outcomes.
✨Communicate Clearly
As a Systems & Reporting Manager, you'll need to translate complex data into actionable insights. Practice explaining technical concepts in simple terms, as you'll likely need to communicate with various stakeholders. Think of examples where your communication skills made a difference in your previous roles.
✨Show Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in managing systems or reporting, and how you resolved them. Highlight your analytical skills and your approach to root cause analysis, especially in relation to KPI misses or service failures. This will demonstrate your ability to think critically and act decisively.