At a Glance
- Tasks: Support daily operations and ensure data accuracy in our Warehouse Management System.
- Company: Join CEVA Logistics, a leading global logistics provider with a focus on e-commerce.
- Benefits: Enjoy competitive pay, generous leave, and discounts on various brands.
- Other info: Flexible shifts available with opportunities for career development.
- Why this job: Be part of an exciting growth phase and make a real impact on operational performance.
- Qualifications: Experience with operational systems and strong Excel skills are essential.
The predicted salary is between 30000 - 40000 € per year.
CEVA Logistics has been awarded a major new contract with a high‑profile client, marking an exciting phase of growth for the business expanding on our e‑commerce offering. This is a new build implementation offering exciting opportunities across contract logistics. As a result, we are recruiting for a Systems and Reporting Coordinator to support the day‑to‑day operation, accuracy and effectiveness of site systems and performance reporting at our new Derby site. This role will see you reporting into the Systems and Reporting Manager, playing a key part in ensuring data accuracy, system stability and clear KPI visibility for operational teams.
You will work closely with operations, planning and central support teams to identify data anomalies, support root‑cause investigations and ensure system issues are escalated and resolved quickly. This is a hands‑on, onsite based role critical to enabling informed operational decision‑making, service performance and confidence in site data. We currently have two shifts available; however, flexibility will be required: Sunday to Thursday, 8:30am-5:30pm and Tuesday to Saturday, 8:30am-5:30pm.
WHAT ARE YOU GOING TO DO?
- Support the day‑to‑day operation of the Warehouse Management System (WMS) in line with standard processes.
- Work closely with operational teams to ensure correct system usage and accurate data capture.
- Identify, log and escalate WMS or reporting issues impacting service, productivity or data integrity.
- Produce accurate daily and shift‑based performance reports and dashboards.
- Validate KPI data, highlighting anomalies, inconsistencies or risks.
- Maintain reporting discipline, documentation and agreed KPI definitions.
- Support investigation into performance variances, service failures or KPI misses.
- Provide structured data extracts and analysis to support root‑cause identification.
- Assist in preparation of performance packs for operational and customer forums.
- Act as the systems and reporting point of contact for the assigned shift pattern.
- Attend operational briefs to provide visibility of data, performance trends and risks.
- Support continuous improvement of reporting accuracy, usability and efficiency.
- Support the Systems & Reporting Manager with any additional tasks as and when required.
WHAT ARE WE LOOKING FOR?
To be successful in your application you will have proven experience of working with operational systems (WMS) ideally within a live operational environment. You will be experienced in producing reports and handling performance and operational data, strong in Excel with excellent attention to detail and a good understanding of operational data flows and KPI reports. It goes without saying that you will be a natural communicator confident in explaining system or data issues to operational teams.
- Proven experience of working in an e‑commerce environment.
- Familiar with BI tools, dashboards or automated reporting.
- Exposure to KPI reviews, audits or performance deep dives.
- Understanding of labour, productivity or service performance metrics.
- Experience of supporting system changes, upgrades or process improvements.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money‑off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
Systems & Reporting Coordinator employer: American President Lines
CEVA Logistics is an exceptional employer, offering a dynamic work environment at our new Derby site, where you can play a pivotal role in supporting our e-commerce growth. With a strong culture of reward and recognition, we provide ample opportunities for employee development, competitive benefits including a holiday buy scheme, and access to discounts across various sectors, ensuring that your hard work is valued and compensated. Join us to be part of a leading logistics provider committed to inclusivity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Systems & Reporting Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and e-commerce sectors, especially those who work at CEVA Logistics. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Warehouse Management Systems (WMS) and performance reporting. Be ready to discuss how you've tackled data anomalies or system issues in the past—real examples will make you stand out!
✨Tip Number 3
Show off your Excel skills! Since this role requires strong attention to detail and data handling, consider creating a sample report or dashboard to demonstrate your abilities. Bring it along to your interview to impress the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Systems & Reporting Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Systems & Reporting Coordinator role. Highlight your experience with operational systems, especially WMS, and any relevant e-commerce background. We want to see how your skills match what we're looking for!
Show Off Your Data Skills:Since this role involves a lot of data handling, be sure to showcase your Excel prowess and any experience with BI tools or dashboards. We love seeing candidates who can demonstrate their ability to produce accurate reports and analyse performance data.
Communicate Clearly:As a natural communicator, you’ll need to explain system or data issues to operational teams. Use your application to show us how you’ve successfully communicated complex information in the past. We appreciate clarity and confidence!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at American President Lines
✨Know Your Systems Inside Out
Make sure you brush up on your knowledge of Warehouse Management Systems (WMS) and any relevant operational systems. Be ready to discuss how you've used these systems in past roles, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Reporting Skills
Prepare to talk about your experience with producing reports and handling performance data. Bring examples of dashboards or reports you've created, and be ready to explain how they contributed to decision-making or improved operations.
✨Communicate Clearly
As a Systems & Reporting Coordinator, you'll need to explain complex data issues to operational teams. Practice articulating technical concepts in simple terms, and think of examples where you've successfully communicated data insights to non-technical colleagues.
✨Demonstrate Your Problem-Solving Ability
Be prepared to discuss specific instances where you've identified data anomalies or system issues. Highlight your approach to root-cause analysis and how your interventions led to improvements in service or productivity.
