At a Glance
- Tasks: Lead a dynamic team in delivering top-notch value-added services and operational excellence.
- Company: Join CEVA Logistics, a forward-thinking company that values growth and teamwork.
- Benefits: Enjoy competitive leave, pension, life assurance, and discounts on various brands.
- Other info: Embrace a culture of recognition and endless career opportunities.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in operations supervision and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Your Role
Our Stowmarket operation is looking for a driven and enthusiastic Value-Added Services (VAS) Supervisor to join the team. In this key role, you will lead the day‑to‑day management, performance, and delivery of rework and value-added services activities across the contract, ensuring operational excellence, high-quality standards, and exceptional customer service. This is a Monday to Friday role, 07:00-15:30.
What are you going to do?
Reporting into the VAS Manager you will play a key role in ensuring the successful delivery of rework and value-added services activities across the contract. Leading from the front, you will be responsible for driving productivity, quality, safety, and customer satisfaction while supporting and developing your team.
- Lead and motivate a team of operatives, ensuring resources are effectively planned to meet daily operational targets.
- Monitor productivity, performance, and quality, identifying opportunities to improve efficiency and throughput.
- Deliver training and support onboarding, ensuring compliance with SOPs, customer requirements, and health & safety standards.
- Build strong customer relationships, providing updates on project progress, service levels, and operational performance.
- Oversee quality control processes, including sample approvals and inspections, ensuring work meets customer specifications.
- Maintain accurate inventory records, stock control, and workplace organisation standards.
- Resolve operational issues, manage workloads effectively, and support continuous improvement initiatives to enhance performance and reduce waste.
What are we looking for?
Our ideal candidate will be an experienced operations supervisor with a background in fast‑paced warehouse, logistics, or 3PL environments. You should have a proven ability to lead and motivate diverse teams while maintaining strong performance and productivity standards. Confidence in using Warehouse Management Systems (WMS) and strong computer skills are essential. Strong communication skills are key, along with the ability to build effective working relationships with customers and internal stakeholders. You should be proactive, hands‑on when needed, and confident working in a dynamic operational setting. A continuous improvement mindset is important, with the ability to identify inefficiencies and implement practical solutions. You’ll need to be organised, calm under pressure, and able to adapt to changing priorities. Previous experience in a contract logistics or 3PL environment is highly desirable.
What do we have to offer?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money‑off vouchers for a diverse range of retail, travel and hospitality brands.
About Tomorrow
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
Equal Employment Opportunity
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
Value Added Services Supervisor in Stowmarket employer: American President Lines
CEVA Logistics is an exceptional employer located in Stowmarket, offering a vibrant work culture that prioritises employee growth and development. As a Value Added Services Supervisor, you will benefit from a supportive environment that encourages continuous improvement, alongside a competitive benefits package including generous annual leave, pension schemes, and discounts on various services. Join us to be part of a team that values your contributions and fosters strong relationships with both customers and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Value Added Services Supervisor in Stowmarket
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like American President Lines and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at American President Lines!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like American President Lines keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Value Added Services Supervisor in Stowmarket
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to American President Lines:This is your chance to really connect with the team at American President Lines. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at American President Lines
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with American President Lines.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show American President Lines that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at American President Lines. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
