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- Tasks: Analyse data, drive improvements, and train staff in operational systems.
- Company: Join CEVA Logistics, a top global logistics provider with a dynamic culture.
- Benefits: Competitive salary, annual leave, pension, and recognition for your hard work.
- Other info: Flexible working hours and opportunities for personal and professional growth.
- Why this job: Shape the future of logistics while growing your career in a supportive environment.
- Qualifications: Experience in supply chain operations and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
YOUR ROLE
Our operation based in Dublin is looking for an Air & Ocean Operational Process Specialist to join the team where you will ensure operational systems are used correctly and effectively, acting as the key link between the business, end users, and digital teams. You will support system compliance, training, KPI monitoring, and continuous improvement while enabling successful system deployments and innovation. This role is a Monday to Friday, 9:00 a.m. to 5:30 p.m., though there is flexibility on start and finish times. The position may also be based in Shannon.
WHAT ARE YOU GOING TO DO?
- Analyse operational data to identify inefficiencies, performance gaps, and opportunities for improvement across Operations.
- Drive continuous improvement by collaborating with Operations to develop and implement action plans that enhance performance, reduce cost to serve, and improve service quality.
- Identify, assess, and manage system and process improvement requests, coordinating change requests with Business Lines and IT through to implementation.
- Act as a key trainer and Subject Matter Expert for operational systems.
- Deliver onboarding and system training to new and existing staff, tailoring sessions based on specific system requirements.
- Lead training programmes, including CEVA onboarding and system training, ensuring users are confident across individual systems.
- Provide ongoing support and best‑practice guidance on system usage.
- Support system testing, including User Acceptance Testing (UAT), test script creation, and feedback reporting.
- Provide Level 2 systems support for operational issues and system‑related queries.
- Optimise operational processes by reviewing workflows and implementing efficiency improvements.
- Create and maintain local Work Instructions, supporting regional and global documentation where required.
- Support innovation and digital transformation initiatives, including Proof of Concept projects, deployments, training, and change management.
- Act as the key communication link between end users and Business Lines.
WHAT ARE WE LOOKING FOR?
Our ideal candidate will have a strong background in forwarding and supply chain operations, and experience working in Air and/or Ocean operations using operational systems. You will have a deep process knowledge, strong problem‑solving and continuous improvement capability, and proven experience in training, coaching, and change management. You will be confident, pragmatic, and results‑driven, influence stakeholders at all levels, and combine a hands‑on mindset with the ability to lead, motivate, and drive operational excellence. Experience with Cargowise would be a great advantage.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
Air & Ocean Process Specialist in Scotland employer: American President Lines
Contact Detail:
American President Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air & Ocean Process Specialist in Scotland
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at CEVA. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching CEVA's values and recent projects. Show us you’re not just another candidate; demonstrate how you align with our mission to shape the future of global logistics.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled challenges in past roles, especially in air and ocean operations. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Air & Ocean Process Specialist in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Air & Ocean Process Specialist role. Highlight your background in forwarding and supply chain operations, especially any experience with operational systems like Cargowise.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for CEVA Logistics. Share specific examples of how you've driven continuous improvement and supported system training in previous roles.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you've identified inefficiencies and implemented solutions. We love candidates who can demonstrate their ability to enhance performance and service quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to grow with CEVA Logistics!
How to prepare for a job interview at American President Lines
✨Know Your Stuff
Make sure you brush up on your knowledge of air and ocean operations. Familiarise yourself with the operational systems mentioned in the job description, especially Cargowise if you have experience with it. Being able to discuss specific processes and improvements will show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified inefficiencies and implemented solutions in previous roles. CEVA Logistics values continuous improvement, so be ready to discuss how you've driven change and enhanced performance in your past experiences.
✨Be a Trainer at Heart
Since the role involves training and coaching, think of times when you've successfully trained others or led a team. Highlight your ability to tailor training sessions to different audiences, as this will demonstrate your adaptability and communication skills.
✨Engage with the Interviewers
Don't just answer questions; engage with your interviewers. Ask insightful questions about their current challenges and how you can contribute to their goals. This shows your genuine interest in the company and the role, making you stand out as a candidate who 'dares to grow' with them.