At a Glance
- Tasks: Coordinate international shipments and ensure excellent customer service in a fast-paced logistics environment.
- Company: Join CEVA Logistics, a top global logistics provider with a dynamic work culture.
- Benefits: Enjoy competitive pay, generous leave, pension, and exclusive discounts on various brands.
- Other info: Opportunities for personal and professional development in an inclusive workplace.
- Why this job: Be part of a team that values growth, innovation, and making a real impact in logistics.
- Qualifications: Experience in multimodal operations and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Pontypridd, GB CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co‑create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
We are currently looking for an experienced and motivated Freight Forwarding Coordinator to join our dedicated team at our Pontypridd‑based operation. This is a great opportunity for someone who thrives in a fast‑paced logistics environment and is passionate about delivering excellent service within the import process. If you’re organized, detail‑oriented, and ready to take the next step in your logistics career, we’d love to hear from you. This role will see you working Monday to Friday – 08:30 to 17:00/09:00 to 17:30 on a rotational basis.
WHAT ARE YOU GOING TO DO?
- Act as the main point of contact for clients and overseas offices, planning and arranging international consignments in line with customer requirements while delivering a high level of customer service.
- Take ownership of shipments from start to finish, opening and managing job files across air, sea, and road freight, and ensuring smooth coordination of inbound and outbound movements.
- Arrange shipments, including pre‑alerts and shipping documentation, selecting appropriate carriers and organising haulage to ensure timely and efficient delivery.
- Issue customs clearance instructions and complete import declarations, ensuring compliance with UK/EU regulations and internal customs policies.
- Manage invoicing and job costing, ensuring financial accuracy while following up on shipments and resolving any related queries.
- Maintain SOPs, ensure accurate data entry in line with KPIs, and communicate effectively with internal teams and overseas partners to support daily operations.
WHAT ARE WE LOOKING FOR?
Our ideal candidate will have proven experience within a multimodal operation and already be operating within a fast‑paced logistics environment. You will demonstrate a strong sense of initiative, ownership, and decision‑making ability, with the confidence to manage your workload effectively. You will be a strong team player who can also work independently, with the ability to listen, adapt, and perform well under pressure. Excellent time management, a positive attitude, and a self‑motivated, enthusiastic approach are key to success in this role.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money‑off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
Freight Forwarding Coordinator in Pontypridd employer: American President Lines
CEVA Logistics is an exceptional employer that prioritises employee growth and innovation within a dynamic work environment in Pontypridd. With a strong commitment to rewarding hard work, we offer competitive benefits, including generous annual leave, a holiday buy scheme, and access to exclusive discounts. Join our diverse team and take advantage of numerous career development opportunities as we shape the future of global logistics together.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarding Coordinator in Pontypridd
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at CEVA Logistics. Attend events or join online forums where you can connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Prepare for interviews by researching common questions for Freight Forwarding Coordinators. Think about your past experiences and how they relate to the role. We want to hear your stories that showcase your skills and passion for logistics!
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to discuss how you manage multiple shipments and ensure compliance with regulations. Use specific examples to demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining CEVA Logistics and being part of our dynamic team.
We think you need these skills to ace Freight Forwarding Coordinator in Pontypridd
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Forwarding Coordinator role. Highlight your experience in logistics, especially in multimodal operations, and showcase any relevant skills that align with what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for logistics and how you can contribute to our team. Mention specific experiences that demonstrate your ability to thrive in a fast-paced environment.
Showcase Your Customer Service Skills:Since this role involves acting as the main point of contact for clients, make sure to highlight your customer service experience. Share examples of how you've successfully managed client relationships and resolved issues in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at American President Lines
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of freight forwarding and logistics processes. Understand the key terms, regulations, and the specific services CEVA Logistics offers. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Demonstrate Your Customer Service Skills
Since this role involves acting as the main point of contact for clients, prepare examples of how you've delivered excellent customer service in the past. Think about situations where you resolved issues or went above and beyond to meet client needs, as this will highlight your suitability for the position.
✨Showcase Your Organisational Skills
As a Freight Forwarding Coordinator, you'll need to manage multiple shipments and documentation. Be ready to discuss how you prioritise tasks and stay organised in a fast-paced environment. You could even bring a sample of your organisational tools or methods to share during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within CEVA Logistics. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company. It’s a great way to demonstrate your enthusiasm and commitment.