Outbound Team Leader

Outbound Team Leader

Full-Time 30000 - 40000 £ / year (est.) No home office possible
American President Lines

At a Glance

  • Tasks: Lead a dynamic team in outbound operations, ensuring smooth workflow and timely dispatch.
  • Company: Join CEVA Logistics, a leader in the logistics industry with a commitment to inclusivity.
  • Benefits: Enjoy competitive leave, pension, life assurance, and discounts on gym memberships and retail.
  • Other info: Flexible shifts with opportunities for growth in a supportive environment.
  • Why this job: Make a real impact by leading a team and driving continuous improvement in operations.
  • Qualifications: Experience in warehousing, strong leadership skills, and a keen eye for detail.

The predicted salary is between 30000 - 40000 £ per year.

Location: Castle Donington, GB.

Responsibilities

  • Leading outbound associates across pick, sortation, loading and dispatch areas
  • Allocating tasks and managing workflow to maintain smooth outbound flow
  • Ensuring outbound volumes are processed accurately and dispatched on time
  • Reinforcing safety standards, standard work and quality checks at all times
  • Escalating delays, service risks or constraints promptly to the Outbound Shift Manager
  • Providing day‑to‑day supervision, coaching and direction to associates
  • Supporting onboarding, training and buddying of new starters
  • Monitoring attendance, timekeeping and basic conduct or performance issues
  • Supporting accurate system transactions, paperwork and shift handovers
  • Identifying inefficiencies and supporting continuous improvement activity
  • Support the Outbound Shift Manager with any additional tasks as and when required

Shift schedule

Sunday to Thursday: 6am to 2pm and 2pm to 10pm. Tuesday to Saturday: 6am to 2pm and 2pm to 10pm.

Qualifications

  • Experience of working in a warehousing or logistics environment
  • Experience of leading, supporting and coaching operational teams
  • Exposure to outbound, picking, packing, sorting, or dispatch operations.
  • Strong safety awareness and attention to detail
  • Confident communicator with a calm and supportive leadership style
  • Basic WMS or scanning system experience
  • Exposure to lean or continuous improvement approaches.
  • Proven experience of high-volume or peak operations
  • Experience of working in an ecommerce environment

Benefits

Competitive annual leave entitlement with a holiday buy scheme, pension and life assurance, and access to an employee benefits platform that offers discounts on gym memberships and vouchers for a range of retail, travel and hospitality brands.

Equal opportunities

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.

Outbound Team Leader employer: American President Lines

CEVA Logistics is an exceptional employer located in Castle Donington, offering a dynamic work environment where leadership and teamwork are highly valued. With competitive benefits including a holiday buy scheme, pension, and access to discounts on various services, employees are encouraged to grow through continuous improvement initiatives and comprehensive training programmes. The company fosters an inclusive culture that prioritises equal opportunities, making it a rewarding place for those seeking meaningful employment in the logistics sector.
American President Lines

Contact Detail:

American President Lines Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outbound Team Leader

✨Tip Number 1

Network like a pro! Reach out to your connections in the logistics and warehousing sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.

✨Tip Number 2

Prepare for the interview by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase your experience in leading teams effectively during the chat.

✨Tip Number 3

Practice common interview questions related to team management and safety standards. Think of examples from your past experiences that highlight your skills in coaching and improving workflows. We want you to shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take on the challenges of an Outbound Team Leader.

We think you need these skills to ace Outbound Team Leader

Leadership Skills
Task Allocation
Workflow Management
Safety Awareness
Attention to Detail
Coaching and Training
Communication Skills
WMS or Scanning System Experience
Continuous Improvement
Ecommerce Operations Experience
High-Volume Operations Experience
Problem-Solving Skills
Timekeeping Monitoring
Performance Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in warehousing or logistics, and don’t forget to mention any exposure to outbound operations!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Outbound Team Leader role. Share specific examples of how you've led teams and improved processes in previous roles.

Showcase Your Safety Awareness: Since safety is a big deal in this role, make sure to emphasise your strong safety awareness and attention to detail in your application. Mention any relevant training or certifications you have that support this.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at American President Lines

✨Know Your Stuff

Make sure you understand the responsibilities of an Outbound Team Leader. Familiarise yourself with warehousing and logistics terminology, especially around outbound processes like picking, packing, and dispatch. This will help you speak confidently about your experience and how it relates to the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've led teams in the past. Think about times when you coached associates or improved workflow. Be ready to discuss your calm and supportive leadership style, as this is key for the role.

✨Safety First!

Since safety standards are crucial, be prepared to talk about how you've reinforced safety protocols in previous roles. Share specific instances where you identified risks and took action to mitigate them. This shows you take safety seriously.

✨Continuous Improvement Mindset

Think about ways you've contributed to process improvements in your past jobs. Whether it's through lean approaches or simply identifying inefficiencies, be ready to discuss how you can bring that mindset to the team. Companies love candidates who are proactive about making things better!

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