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For Companies At a Glance
- Tasks: Lead outbound operations, ensuring timely dispatch and high-quality service.
- Company: Join CEVA Logistics, a top global logistics provider with a vibrant culture.
- Benefits: Enjoy competitive pay, generous leave, and discounts on various brands.
- Other info: Great opportunities for personal and professional growth await you at CEVA.
- Why this job: Be a key player in a fast-paced e-commerce environment and drive real change.
- Qualifications: Experience in team management within warehousing or e-commerce is essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
Location: Castle Donington, GB
Your Role
CEVA Logistics has been awarded a major new contract with a high-profile client, marking an exciting phase of growth for the business expanding on our ecommerce offering. This is a new build implementation with exciting opportunities across contract logistics. As a result, we have an exciting opportunity for Outbound Shift Managers who will take full responsibility for the execution of outbound activities across your assigned shift. You will lead a safe, efficient and high‑performing outbound operation within a fast‑paced ecommerce operation. This is a critical leadership role, responsible for protecting customer service, network flow and dispatch performance through strong operational control, visible leadership, and right‑first‑time execution.
Fixed AM and PM shifts available:
- Sunday to Thursday, 6am to 2pm and 2pm to 10pm
- Tuesday to Saturday, 6am to 2pm and 2pm to 10pm
What Are You Going To Do?
Reporting into Outbound Operations Manager, you will have full accountability for outbound execution on your assigned shift, leading teams to deliver picking, sorting, loading and dispatch activities in line with the operational plan, service cut‑off times and quality standards with key focuses on:
- Lead all outbound activity during the shift, from pick to load and dispatch
- Ensuring volumes are processed and dispatched on time to service commitments
- Act as the first point of escalation for shift‑level service, safety or quality issues
- Champion a strong safety‑first culture and ensuring compliance with H&S, SSOW and client standards
- Lead, coach and engage Team Leaders and outbound associates
- Manage labour deployment and agency usage within agreed plans
- Monitor real‑time performance and dynamically redeploy resources to protect service
- Lead effective shift handovers, reporting risks, priorities and backlogs clearly
- Drive productivity, throughput and continuous improvement initiatives.
- Support the Outbound Operations Manager with any additional tasks as and when required.
What Are We Looking For?
To be successful in your application you will have proven experience of managing or supervising a team, ideally within a fast‑paced, shift‑based warehousing or ecommerce environment. You will have a strong understanding of outbound, dispatch, picking and sortation operations with a proven track record of delivering against safety, quality and productivity targets, and knowledgeable in delivering improvements, with an understanding of LEAN and continuous improvement methods utilised in an operational setting. You will be a confident and visible leader with excellent communication skills, able to remain calm and decisive under pressurised, high volume, and time‑critical situations. It would be desirable, however not essential if you have proven site start‑up, peak or ramp‑up operational experience.
What Do We Have To Offer?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
About Tomorrow
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
Outbound Shift Manager employer: American President Lines
Contact Detail:
American President Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Shift Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and ecommerce sectors, especially those who work at CEVA. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research CEVA Logistics, their recent projects, and their approach to safety and efficiency. This will show that you're genuinely interested and ready to contribute to their success.
✨Tip Number 3
Show off your leadership skills during the interview. Share specific examples of how you've led teams in fast-paced environments, tackled challenges, and improved processes. This is your chance to shine as a confident leader!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the CEVA team and ready to take on the exciting challenges ahead.
We think you need these skills to ace Outbound Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Outbound Shift Manager role. Highlight your experience in managing teams and your understanding of outbound operations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership experience and how you've driven improvements in previous roles.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and metrics to demonstrate how you’ve met safety, quality, and productivity targets in past positions. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at American President Lines
✨Know Your Operations
Familiarise yourself with the outbound processes, including picking, sorting, loading, and dispatch. Understanding these operations will help you demonstrate your expertise and show that you're ready to lead a high-performing team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in fast-paced environments. Highlight your ability to remain calm under pressure and how you've driven productivity and safety in previous roles.
✨Emphasise Continuous Improvement
Be ready to discuss your experience with LEAN methodologies and any continuous improvement initiatives you've implemented. This shows that you’re not just about maintaining standards but also about enhancing them.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, safety practices, and future growth plans. This demonstrates your genuine interest in the role and helps you assess if the company aligns with your values.