Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive operational performance through data-led planning and reporting in a dynamic logistics environment.
- Company: Join CEVA Logistics, a top global 3PL with a culture of growth and innovation.
- Benefits: Enjoy competitive leave, pension, life assurance, and discounts on various brands.
- Why this job: Shape the future of logistics while developing your skills in a supportive team.
- Qualifications: Experience in logistics, strong planning skills, and proficiency in data analysis tools.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
Our Daventry based operation is looking for an Operations Support Manager to join the team. In this role, you will drive operational performance through data‑led planning, reporting and forecasting, acting as a strategic link between Operations, Finance, Planning and Compliance to translate KPIs, forecasts and cost data into clear, actionable plans that improve efficiency and productivity. This is a Monday to Friday role.
What are you going to do?
- Lead labour, MHE, space and capacity planning in line with forecasted volumes and contractual requirements
- Deliver accurate KPI dashboards and trend analysis, identifying gaps and driving corrective action
- Identify and lead initiatives to improve efficiency, reduce cost and enhance quality, ensuring compliance and audit readiness
- Lead and implement projects to support and influence the development of site
- Act as a key link between Operations, Finance, IT, Compliance and Client teams to maintain alignment and service continuity
- Oversee agency relationships, headcount planning, performance reviews and reporting to support operational delivery
- Provide data‑driven insight to support leadership decision‑making and ensure adherence to safety, environmental and quality standards
- Support the development of site support colleagues and prepare to take on formal team management responsibilities as the role grows.
What are we looking for?
Our ideal candidate will have strong operational planning and forecasting capability, with experience in high‑volume logistics or 3PL operations. You will be confident working with WMS, Microsoft Office, and advanced Excel for data analysis, KPI production, and performance reporting. You will have a proactive, customer‑focused approach with strong problem‑solving skills, and commercial awareness to deliver operational excellence. Project management experience or qualifications and Lean/CI knowledge (Green Belt or equivalent) are desirable, as is experience in e‑commerce or other high‑volume environments. You will be pragmatic, resilient, delivery‑driven, and committed to continuous improvement along with the ability to influence and engage stakeholders to drive operational excellence.
What do we have to offer?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
Operations Support Manager in London employer: American President Lines
Contact Detail:
American President Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at CEVA. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Brush up on operational planning and forecasting techniques. Be ready to discuss how you've tackled challenges in high-volume environments.
✨Tip Number 3
Show off your data skills! Be prepared to talk about how you've used data analysis to drive efficiency and improve KPIs in past roles. Numbers speak louder than words!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the CEVA team and ready to 'Dare to Grow' with us!
We think you need these skills to ace Operations Support Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Support Manager role. Highlight your experience in operational planning and forecasting, especially in high-volume logistics or 3PL operations. We want to see how your skills align with what we’re looking for!
Showcase Your Skills: Don’t forget to showcase your technical skills! Mention your proficiency with WMS, Microsoft Office, and advanced Excel. We love seeing candidates who can analyse data and produce KPIs effectively, so make it clear how you’ve done this in past roles.
Be Proactive in Your Cover Letter: Use your cover letter to demonstrate your proactive, customer-focused approach. Share specific examples of how you've solved problems or improved efficiency in previous positions. This is your chance to show us your commercial awareness and commitment to operational excellence!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at American President Lines
✨Know Your Numbers
As an Operations Support Manager, you'll be dealing with KPIs and data analysis. Brush up on your understanding of key metrics relevant to logistics and be ready to discuss how you've used data to drive operational improvements in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenges you've faced in high-volume logistics environments. Highlight your proactive approach and how you’ve successfully implemented solutions that improved efficiency or reduced costs.
✨Understand the Bigger Picture
Familiarise yourself with CEVA Logistics' mission and values. Be prepared to discuss how your role as Operations Support Manager fits into their broader goals and how you can contribute to their commitment to excellence and continuous improvement.
✨Engage with Stakeholders
Since this role involves acting as a link between various teams, think about how you’ve effectively communicated and collaborated with different departments in previous roles. Be ready to share specific examples of how you’ve influenced stakeholders to achieve operational success.