At a Glance
- Tasks: Lead a dynamic Customs team, ensuring compliance and operational excellence in import/export processes.
- Company: Join CEVA Logistics, a top global logistics provider with a focus on growth and development.
- Benefits: Enjoy competitive leave, a holiday buy scheme, pension, and life assurance.
- Other info: Embrace a culture of learning and collaboration while advancing your career.
- Why this job: Make a real impact by driving compliance and improving processes in a fast-paced environment.
- Qualifications: Experience in customs operations and strong leadership skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Customs Operations Manager
YOUR ROLE
Our Customs team in Liverpool is looking for an experienced Customs Operations Manager.
In this role, you will be responsible for ensuring the accurate and compliant completion of all import and export declarations, as well as transit movements across your team's portfolio.
You will drive operational excellence, maintain high service standards, and support your team in delivering an outstanding customer experience while ensuring full compliance with customs legislation.
This is a Monday to Friday role.
WHAT ARE YOU GOING TO DO?
- Lead, motivate and develop a team of Customs Team, creating a high-performance and customer-focused culture.
- Manage the day-to-day customs operation, ensuring service levels, productivity and quality standards are consistently achieved.
- Ensure all import, export and transit declarations are completed accurately and in line with HMRC and other government regulations.
- Drive quality assurance processes, ensuring compliance procedures are consistently followed across the operation.
- Monitor changes in customs legislation and government regulations, communicating updates and providing guidance to the team.
- Build and maintain strong relationships with customers, acting as a key point of contact and attending customer meetings where required.
- Identify opportunities to improve processes, eliminate waste and increase operational efficiency through continuous improvement initiatives.
- Work closely with internal stakeholders to support business growth, deliver innovative solutions and share best practice.
- Lead workforce planning and capacity management to ensure resources are aligned with customer demand.
- Take ownership of recruitment, onboarding, employee engagement and retention activities.
- Support commercial initiatives and customer implementations, contributing to successful business growth.
- Promote a culture of learning, collaboration and continuous development across the department.
WHAT ARE WE LOOKING FOR?
Our ideal candidate will have significant experience in customs operations and a proven track record of leading and developing high-performing teams.
You'll have a strong understanding of HMRC regulations, customs procedures and systems such as Destin8 and CNS, along with excellent communication and relationship-building skills.
We're looking for someone who is customer-focused, thrives under pressure, enjoys solving problems, embraces change, and is passionate about driving compliance, continuous improvement and team success.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.
We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance.
There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
INCLUSION & EEO
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice.
We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
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Customs Operations Manager in Liverpool employer: American President Lines
American President Lines in Ashby-de-la-Zouch is an exceptional employer, dedicated to nurturing future talent in the logistics sector through its innovative Early Careers strategy. With a strong focus on inclusivity and professional development, employees benefit from a competitive package that includes generous annual leave, pension contributions, and exclusive discounts, all within a supportive work culture that values growth and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Customs Operations Manager in Liverpool
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like American President Lines and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at American President Lines!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like American President Lines keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customs Operations Manager in Liverpool
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to American President Lines:This is your chance to really connect with the team at American President Lines. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at American President Lines
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with American President Lines.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show American President Lines that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at American President Lines. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
