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- Tasks: Coordinate international shipments and provide top-notch customer service in logistics.
- Company: Join CEVA Logistics, a leading global supply chain solutions provider.
- Benefits: Competitive salary, generous leave, pension, and exclusive employee discounts.
- Other info: Opportunities for personal growth and career advancement await you.
- Why this job: Be part of a dynamic team shaping the future of global logistics.
- Qualifications: Experience in multimodal operations and strong organisational skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Pontypridd, GB CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co‑create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
We are currently looking for an experienced and motivated Freight Forwarding Coordinator to join our dedicated team at our Pontypridd‑based operation. This is a great opportunity for someone who thrives in a fast‑paced logistics environment and is passionate about delivering excellent service within the import process. If you’re organized, detail‑oriented, and ready to take the next step in your logistics career, we’d love to hear from you. This role will see you working Monday to Friday – 08:30 to 17:00/09:00 to 17:30 on a rotational basis.
WHAT ARE YOU GOING TO DO?
- Act as the main point of contact for clients and overseas offices, planning and arranging international consignments in line with customer requirements while delivering a high level of customer service.
- Take ownership of shipments from start to finish, opening and managing job files across air, sea, and road freight, and ensuring smooth coordination of inbound and outbound movements.
- Arrange shipments, including pre‑alerts and shipping documentation, selecting appropriate carriers and organising haulage to ensure timely and efficient delivery.
- Issue customs clearance instructions and complete import declarations, ensuring compliance with UK/EU regulations and internal customs policies.
- Manage invoicing and job costing, ensuring financial accuracy while following up on shipments and resolving any related queries.
- Maintain SOPs, ensure accurate data entry in line with KPIs, and communicate effectively with internal teams and overseas partners to support daily operations.
WHAT ARE WE LOOKING FOR?
Our ideal candidate will have proven experience within a multimodal operation and already be operating within a fast‑paced logistics environment. You will demonstrate a strong sense of initiative, ownership, and decision‑making ability, with the confidence to manage your workload effectively. You will be a strong team player who can also work independently, with the ability to listen, adapt, and perform well under pressure. Excellent time management, a positive attitude, and a self‑motivated, enthusiastic approach are key to success in this role.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money‑off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
Freight Forwarding Coordinator employer: American President Lines
Contact Detail:
American President Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarding Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at CEVA Logistics. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching CEVA's values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for logistics and how you can contribute to our mission of excellence.
✨Tip Number 3
Practice common interview questions related to freight forwarding and customer service. We want to see how you handle real-life scenarios, so think about examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at CEVA Logistics.
We think you need these skills to ace Freight Forwarding Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarding Coordinator role. Highlight your experience in logistics, especially in multimodal operations, and showcase any relevant skills that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for logistics and how you can contribute to our team. Mention specific experiences that demonstrate your ability to manage shipments and provide excellent customer service.
Showcase Your Attention to Detail: In logistics, details matter! Make sure to highlight your organisational skills and attention to detail in your application. We want to see how you’ve successfully managed job files and ensured compliance with regulations in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at CEVA Logistics!
How to prepare for a job interview at American President Lines
✨Know Your Logistics Inside Out
Before the interview, brush up on your knowledge of freight forwarding and logistics. Understand the key processes involved in air, sea, and road freight, as well as customs regulations. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Freight Forwarding Coordinator, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple shipments or resolved issues under pressure. Highlight your time management skills and how you prioritise tasks effectively.
✨Demonstrate Customer Service Excellence
CEVA Logistics values excellent customer service, so be ready to discuss how you've gone above and beyond for clients in previous roles. Share specific instances where you handled difficult situations or exceeded customer expectations, showcasing your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or future growth opportunities within CEVA. This shows that you’re not just interested in the job, but also in how you can contribute to the company's success.