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- Tasks: Lead dynamic operations and ensure top-notch service delivery for our clients.
- Company: Join CEVA Logistics, a top global logistics provider with a vibrant culture.
- Benefits: Enjoy competitive salary, company car, bonuses, and health perks.
- Other info: Opportunities for personal growth and a culture that values innovation.
- Why this job: Shape the future of logistics while growing your career in a supportive environment.
- Qualifications: Experience in managing large operations and strong leadership skills required.
The predicted salary is between 36000 - 60000 £ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
YOUR ROLE
Our large multi-user operation based in Daventry DIRFT has an exciting opportunity for a dynamic and forward-thinking Contract Manager, where you will be responsible for all aspects of service delivery and operational management, maintaining close working partnership with customers, operational leadership teams and CEVA colleagues to develop the contract offering and underpin contract success. This amazing role will see you working in collaboration with leaders across the site where you will focus on operational performance and customer service excellence, ensuring efficient service delivery to guarantee customer satisfaction for a dedicated customer portfolio.
WHAT ARE YOU GOING TO DO?
- Reporting into the Senior General Manager, where you will lead diverse operations and form a management team that creates, sustains, and embeds a culture of employee engagement, high performance, continuous improvement, and succession planning.
- Drive outstanding customer service excellence, championing health, safety, and quality activities across the operation.
- Lead and implement cost save initiatives through effective LEAN and financial KPI targets.
- Form excellent customer relationships through exemplary service delivery acting as the main point of contact for all operational performance activities.
- Take ownership of all monthly, quarterly, and yearly business reviews, creating reporting packs for customers on operational KPIs, metrics and overall performance.
- Collaborate with senior management to support in new commercial opportunities, projects and value-added solutions.
- Support in creating, defining, and deploying operational strategies in alignment with product line objectives.
WHAT ARE WE LOOKING FOR?
To be successful in your application you will have proven experience of managing large, multi-contract warehousing operations with a high level of client interface, ideally within a fast-paced 3PL operation.
Knowledge and skill requirements:
- Knowledge of the retail and consumer or FMCG industry.
- Experienced in creating a high-performing team.
- Excellent coaching, mentoring and leadership skills.
- Strong commercial and business acumen skills.
- Significant client facing experience with the ability to build strong working relationships.
- Natural negotiation, influencing and problem-solving skills.
- Strong data analysis skills capable of creating and understanding statistical reports.
- Skilled in driving innovation, change and continuous improvement initiatives.
This amazing role comes with a competitive salary, company car or car allowance, bonus, private medical and much more! So, why not apply today to join our amazing Contract Logistics team.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice.
Contract Manager in Daventry employer: American President Lines
Contact Detail:
American President Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Daventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, especially those who work at CEVA. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching CEVA's values and recent projects. Show us that you’re not just another candidate; demonstrate how your experience aligns with our mission to shape the future of global logistics.
✨Tip Number 3
Practice your negotiation skills! As a Contract Manager, you'll need to showcase your ability to build strong relationships and solve problems. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our amazing team at CEVA.
We think you need these skills to ace Contract Manager in Daventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing large, multi-contract operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for CEVA Logistics. Share specific examples of your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Skills: Since this role involves leading diverse operations, make sure to highlight your coaching and mentoring experiences. We love seeing how you've built high-performing teams and driven continuous improvement in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our amazing team at CEVA Logistics!
How to prepare for a job interview at American President Lines
✨Know Your Stuff
Before the interview, dive deep into CEVA Logistics and their operations. Understand their values, mission, and the specifics of the Contract Manager role. This will help you tailor your answers and show that you're genuinely interested in the company.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams, improved performance, or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and negotiation skills. Think of potential scenarios you might face in the role and how you would handle them. This could include managing client expectations or implementing cost-saving initiatives.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to continuous improvement or how they measure success in the Contract Manager role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.