At a Glance
- Tasks: Lead customer relationships and drive commercial performance in the logistics sector.
- Company: Join CEVA Logistics, a top global supply chain solutions provider.
- Benefits: Enjoy competitive pay, generous leave, and discounts on various brands.
- Other info: Be part of a diverse team that values innovation and personal growth.
- Why this job: Shape the future of logistics while growing your career in a dynamic environment.
- Qualifications: Proven leadership in mobility or fleet management with a focus on customer success.
The predicted salary is between 70000 - 90000 £ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics.
YOUR ROLE
We have an amazing opportunity within our Finished Vehicle Logistics team for a dynamic and customer-focused Head of Commercial where you will work closely with senior managers across the business, ensuring all operational, commercial, and customer facing activities are aligned and performing effectively. This pivotal role will see you managing customer implementations, maintaining strong internal reporting and upward communication, and putting critical care measures in place where issues or bottlenecks arise. The successful candidate will bring a strong solutions based approach, proven leadership capability, and the ability to build and develop high-performing teams with a clear customer focus and growth mindset. This role can be based from either our Upper Heyford or Chipping Warden operation.
WHAT ARE YOU GOING TO DO?
- As the Head of Commercial you will be responsible for the full customer lifecycle from onboarding through to delivery, performance, retention, and growth within the Mobility and Fleet Management sector.
- The role ensures products and services are delivered effectively, KPIs and SLAs are consistently achieved, and commercial opportunities are maximised to drive growth, transformation, and cash performance.
- You will have key focuses on:
- Owning the customer relationship and commercial performance for onboarded customers
- Ensure successful delivery of products and services in line with agreed KPIs and SLAs
- Drive customer growth, transformation initiatives, and commercial performance across the portfolio
- Lead effective implementation activities for new customers
- Identify risks, issues, and bottlenecks early, and implement critical care or recovery plans as needed
- Work collaboratively with senior managers to ensure all areas of the business are aligned to customer and commercial objectives
- Provide clear reporting, insight, and escalation to senior leadership
- Develop and lead strong, customer-focused teams with a high-performance and growth mindset
WHAT ARE WE LOOKING FOR?
To be successful in your application you will be able to demonstrate strong commercial and operational leadership experience with a background in mobility, fleet management or relating sectors. You will have a strong focus on customer outcomes, continuous improvement and sustainable growth. You will be a natural communicator, able to build outstanding stakeholder relationships, be solutions oriented with the ability to resolve complex customer and business challenges and a proven ability to lead, coach and develop high performing teams.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
Head of Commercial in Banbury employer: American President Lines
American President Lines in Ashby-de-la-Zouch is an exceptional employer, dedicated to nurturing future talent in the logistics sector through its innovative Early Careers strategy. With a strong focus on inclusivity and professional development, employees benefit from a competitive package that includes generous annual leave, pension contributions, and exclusive discounts, all within a supportive work culture that values growth and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial in Banbury
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like American President Lines and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at American President Lines!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like American President Lines keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Head of Commercial in Banbury
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to American President Lines:This is your chance to really connect with the team at American President Lines. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at American President Lines
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with American President Lines.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show American President Lines that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at American President Lines. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
