Field Service Engineering Technician

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Overview

CVD Equipment Corporation (NASDAQ: CVV) designs, develops, and manufactures a broad range of chemical vapor deposition, gas control, and other equipment and process solutions used to develop and manufacture materials and coatings for research and industrial applications. This equipment is used by its customers to research, design, and manufacture these materials or coatings for aerospace engine components, medical implants, semiconductors, battery nanomaterial, solar cells, smart glass, carbon nanotubes, nanowires, LEDs, MEMS, and other applications. Through its application laboratory, the Company provides process development support and process startup assistance with the focus on enabling tomorrow’s technologies. Its wholly owned subsidiary CVD Materials Corporation provides advanced materials and metal surface treatments and coatings for demanding applications in various industrial markets.

CVD Equipment Corporation, located in Central Islip, NY, has an opportunity for a Field Service Engineering Technician. The Field Service Engineering Technician provides technical and on-site expertise for custom semiconductor, nanotechnology and industrial process equipment installation, repair, and troubleshooting. Ensures end-users have the resources, knowledge, and training to effectively utilize and operate installed equipment.

What You Will Do

• Apply intermediate knowledge of relevant technologies and processes, including interpreting and utilizing laboratory equipment to solve system and/or mechanical problems.
• Provide general technical support maintaining Chemical Vapor Deposition (CVD) and plasma etching systems, various semiconductor systems and other mechanical, electrical equipment.
• Adhere to all written, operational, and safety procedures in the course of planning and completing job assignments.
• Using work control processes and procedures, assemble and/or disassemble moderately complex mechanical components and systems as required.
• Effectively plan installation process by ensuring equipment and facilities are prepped and ready for well-organized and efficient field service work.
• Prepare and submit accurate and timely Service Reports confirming product specifications are met and documenting any quality defects.
• Proactively communicate with customers and the engineering team to ensure they are informed of the full scope of installation and updates of potential issues.
• Provide help desk and remote support to respond to customer queries and problems in a timely manner.
• Ensure follow-up and communication to factory (spare parts, quotes, expenses, daily reports, etc.).
• Train end-users on the full operation of systems and equipment.

Requirements

• Associates/Vocational/Engineering Technician Degree with a concentration in Electrical technology or equivalent military experience with strong mechanical aptitude; Bachelor’s Degree a plus.
• 3+ years of prior experience in a Field Service role; preferably in the Semiconductor and/or Nanotechnology industry.
• Strong mechanical aptitude; ability to assemble and disassemble complex assemblies.
• Knowledge of PLC hardware, ladder logic programming and PLC software environments.
• Analog/digital circuit and systems troubleshooting.
• Knowledge of Chemical Deposition processes (LPCVD, MOCVD, PECVD).
• Must have a valid driver’s license and ability/eligibility to get a passport.
• Ability and willingness to travel domestically and internationally (50%).
• Proficiency with Microsoft Office; AutoCAD or Inventor a plus.

Expectations

• Self-motivated and willing to learn.
• Reliable and punctual; strong teamwork and communication with sales, engineering, project managers, and manufacturing departments.
• Strong analytical, diagnostic, and problem-solving skills; proactive in investigating and correcting technical problems.
• Professional demeanor and the ability to function under high pressure.
• Excellent verbal and written communication skills; effective organizational skills with attention to detail and prioritization.

Benefits

What we Offer: Opportunity to work in a fast-growing technology company with opportunities for personal and professional growth where we value continuous improvement and individual initiatives. Competitive salary, commensurate with experience, and comprehensive benefits including Medical and Dental plans, Vision, Flexible Spending Accounts, company-paid Life Insurance, AD&D, Short-Term and Long-term Disability, and Paid Time off (Vacation, Sick, Holidays).