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For Companies At a Glance
- Tasks: Join our crew to deliver top-notch service and create memorable movie experiences.
- Company: AMC is a leading cinema chain known for innovation and exceptional guest experiences.
- Benefits: Enjoy free movies, flexible schedules, half off food, and a fun work environment.
- Why this job: Perfect for movie lovers wanting to build skills and work with friends in a vibrant culture.
- Qualifications: No prior experience needed; just bring your passion for movies and great customer service.
- Other info: Work in a collaborative team that values diversity and community engagement.
Free movies, free popcorn, flex schedules...and more! Deliver superior service while connecting with our guests and supporting efforts to achieve AMC's financial goals.
Do you love all things movies? If so, you may be a perfect fit for our team. Build strong communication, leadership, and time management skills at AMC, and take advantage of our opportunities for career advancement. AMC team members enjoy free popcorn daily, half off eats and drinks, flexible schedules, ability to work with friends, and most importantly for us movie people...FREE movies at any of our theatres nationwide!
AMC's company culture is focused on innovation and diversity to ensure that we provide the latest and greatest experience for our guests and associates. We lead by example in doing what is right and take responsibility for our own results and our company's success.
ESSENTIAL FUNCTIONS
- Exhibit excellent guest service skills.
- Present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
- Answer guest questions courteously and accurately or quickly direct them to the appropriate resource.
- Work effectively with supervisors and co-workers.
- Ability to effectively multitask as needed, including but not limited to greeting guests, tearing and scanning tickets, checking IDs, directing guests and answering guest questions.
- Demonstrate consistent and effective sales techniques by meeting expectations for loyalty card sales, suggestive selling, upselling, merchandising, and sampling.
- Complete transactions by greeting each guest, identifying the guest's request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests.
- Ensure the security of all cash, receipts and tickets.
- Enforce the movie ratings system courteously and effectively. Uphold "zero tolerance" policy in regard to ID checking.
- Distribute, ensure proper working order of, and understand how to operate Assisted Moviegoing Equipment.
- Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession areas, and box office areas.
- Perform nightly custodial duties as necessary, including but not limited to vacuuming, mopping, seat-cleaning, sanitizing restroom fixtures, etc.
- Control access to the theatre.
- Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy.
- Perform daily stocking and maintenance duties.
- Ability to work and meet deadlines with minimal supervision.
- Follow all procedures to ensure a safe work environment, as well as the safety of our guests.
- Follow instructions on safe use of all chemicals/cleaning materials.
- Uphold AMC's Business Practice Standards and ensure compliance with company programs.
- Maintain regular personal attendance for all scheduled shifts.
- Assist with other Crew functions and perform other duties as directed.
UNIFORM
Provided by Theatre: Black t-shirt, nametag.
Provided by Associate: Black pants, black shoes, socks, black belt.
AMC team members enjoy half off eats and drinks at the theatre and most importantly for us movie people...FREE movies at any of our theatres nationwide!
We appreciate your interest in AMC and look forward to seeing you at the movies!
AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.
Minimum Job Requirements
Requirements to be performed, with or without reasonable accommodation: Standing, walking, lifting, twisting, and bending on a frequent basis. Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).
About AMC
AMC amazing. That's the promise we deliver to hundreds of millions of guests domestically and worldwide each year. AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres. We focus on delivering friendly, superior service to our guests. We lead by example, have fun, and give back to the communities where we live and work. If you feel motivated and energized by our culture, and if you can name your three favorite movies in the next 30 seconds, then AMC may be the right place for you. We offer competitive compensation, excellent benefits, and an environment that encourages teamwork, inclusion, collaboration, and results.
Crew employer: American Multi-Cinema, Inc.
Contact Detail:
American Multi-Cinema, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew
✨Tip Number 1
Familiarise yourself with AMC's company culture and values. Understanding their focus on innovation, diversity, and superior guest service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your passion for movies! Be prepared to discuss your favourite films and what makes them special to you. This can help demonstrate your enthusiasm for the role and connect with the team's love for cinema.
✨Tip Number 3
Practice your multitasking skills. Since the role involves various responsibilities like greeting guests and managing transactions, being able to demonstrate your ability to handle multiple tasks efficiently will be a big plus.
✨Tip Number 4
Network with current or former AMC employees if possible. They can provide insights into the work environment and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Crew
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or teamwork. Mention any previous roles where you demonstrated strong communication skills, as these are essential for the Crew position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for movies and how it aligns with AMC's culture. Share specific examples of how you've provided excellent guest service in the past, and why you want to be part of the AMC team.
Showcase Your Availability: Since the role offers flexible schedules, clearly state your availability in your application. Highlight your willingness to work evenings and weekends, as this is often crucial in the hospitality industry.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for the Crew role.
How to prepare for a job interview at American Multi-Cinema, Inc.
✨Show Your Passion for Movies
Since the role is at a cinema, expressing your love for films can set you apart. Be ready to share your favourite movies and why they resonate with you. This shows that you're not just looking for a job, but that you genuinely care about the cinema experience.
✨Demonstrate Excellent Customer Service Skills
The job requires strong guest service skills, so prepare examples of how you've provided great service in the past. Think of situations where you went above and beyond to help someone, as this will highlight your ability to connect with guests.
✨Practice Multitasking Scenarios
As a crew member, you'll need to juggle various tasks simultaneously. During the interview, be prepared to discuss how you handle multiple responsibilities. You might even want to practice some role-play scenarios to showcase your ability to multitask effectively.
✨Understand AMC's Values
Familiarise yourself with AMC's company culture and values, especially their focus on innovation and diversity. Being able to discuss how you align with these values during your interview will demonstrate that you're a good fit for their team.
