At a Glance
- Tasks: Manage Real Estate claims and build relationships with clients and stakeholders.
- Company: Join AIG, a global leader in insurance solutions with a culture of collaboration.
- Benefits: Comprehensive benefits package focusing on health, wellbeing, and professional development.
- Other info: Inclusive culture that values diversity and offers career growth opportunities.
- Why this job: Make a real impact in the dynamic Real Estate sector while developing your skills.
- Qualifications: Strong technical skills in insurance and excellent communication abilities required.
The predicted salary is between 40000 - 50000 € per year.
Reporting into the UK Head of Property Claims, the role will be a key member of the Property claims team responsible for Real Estate.
We are looking for a dynamic person, with an analytical mindset who will be comfortable in managing many different priorities as the person responsible within the Property claims team for the management and oversight of all Real Estate accounts, working with key stakeholders to support the growth of the Real Estate book of business. Technical skills and knowledge of the market will be key to meeting the demanding service levels required for handling claims in the Real Estate sector.
In addition, oversight and management of multiple TPAs handling Real Estate claims (including monitoring of their contractual adherence, performance, claims outcomes and claims MI) will be a significant part of the role. As importantly, a crucial part of this role will be to act as the key Claims contact for the Real Estate book, working closely with underwriters on new business opportunities and account retention, building and maintaining relationships with both new and existing Real Estate clients and brokers.
The role will require excellent IT skills including knowledge of Microsoft Excel and Power BI to develop solutions to support in the analytics of large and numerous data sources. The successful candidate will be responsible for providing key data metrics for Underwriters over multiple sectors of the Real Estate book of business.
How you will create an impact
- Act as the key contact and focal point for Real Estate claims including supporting growth in the book of business both in terms of new business and retention.
- Build and maintain excellent working relationships with internal and external stakeholders, including underwriters, clients, brokers and TPAs.
- Management of the Real Estate claims including taking the lead on technical claims handling.
- Day to day oversight of TPA relationships, performance, MI, claims outcomes and adherence to contractual requirements.
- Responsible for the claims bordereau processing activity.
- Including oversight of the BDX and financial reconciliation process to ensure there remains alignment between the TPA claims MI, any applicable loss fund including payments made and outstanding reserves held in the AIG claims system.
- Analytically focused and detail orientated, perform regular analysis of and report on Real Estate claims data, metrics, outcomes and trends.
- Ensure adherence to regulatory requirements including, but not limited to, Consumer Duty, Operational Resilience and Business Continuity and working closely with key stakeholders.
What you’ll need to succeed
- Strong technical and operational skills gained in an insurer, broker and/or legal organisation.
- A technical expert in the Real Estate sector.
- Working knowledge of all main brokers and TPAs in the Real Estate sector.
- Excellent communication skills with the ability to appraise stakeholders across all levels including senior management.
- The ability to develop IT solutions primarily utilising Excel and Power BI is essential.
- Strong financial acumen and intuition with the ability to handle large and complex issues/data.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Real Estate Claims Account Handler employer: American International Group
At AIG, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. Our comprehensive Total Rewards Program ensures that our employees' health, wellbeing, and professional development are prioritised, while our commitment to inclusion and continuous learning creates a supportive culture where everyone can thrive. Located in the heart of the UK, this role provides unique opportunities to engage with key stakeholders in the Real Estate sector, making a meaningful impact on both our clients and the community.
Contact Detail:
American International Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Real Estate Claims Account Handler
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Real Estate sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your analytical skills! Prepare to discuss how you’ve used data to drive decisions in past roles. Bring examples of how you’ve handled complex claims or improved processes using tools like Excel or Power BI. This will demonstrate your fit for the role.
✨Tip Number 3
Be ready to chat about your experience with TPAs. Since managing these relationships is key, think of specific instances where you’ve successfully overseen performance or resolved issues. This shows you’re not just familiar with the process but can actively manage it.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at AIG. Don’t miss out on this opportunity!
We think you need these skills to ace Real Estate Claims Account Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Real Estate Claims Account Handler role. Highlight your technical skills and experience in managing claims, as well as any relevant analytical abilities. We want to see how you can contribute to our Property claims team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with stakeholders and your knack for building relationships, as these are key for us at AIG.
Show Off Your IT Skills:Since this role requires excellent IT skills, especially in Excel and Power BI, make sure to mention any relevant projects or experiences where you've used these tools. We love seeing candidates who can leverage technology to drive results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at American International Group
✨Know Your Real Estate Claims Inside Out
Make sure you brush up on your knowledge of the Real Estate sector and the specific claims processes involved. Familiarise yourself with common issues, key stakeholders, and the latest trends in the market. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Show Off Your Analytical Skills
Since the role requires strong analytical capabilities, be prepared to discuss how you've used data analysis in previous roles. Bring examples of how you've handled large datasets, perhaps using Excel or Power BI, and be ready to explain how your insights led to improved outcomes.
✨Build Rapport with Stakeholders
The job involves working closely with various stakeholders, so practice your communication skills. Think about how you can build relationships with underwriters, clients, and brokers. During the interview, share examples of how you've successfully managed stakeholder relationships in the past.
✨Prepare for Technical Questions
Expect technical questions related to claims handling and oversight of TPAs. Brush up on your knowledge of contractual adherence and performance metrics. Being able to confidently answer these questions will showcase your readiness for the role and your understanding of the industry's demands.
