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- Tasks: Become a Claims expert and manage client relationships in a dynamic multinational team.
- Company: Join AIG, a global leader in insurance solutions with a culture of inclusion.
- Benefits: Comprehensive benefits package focusing on health, wellbeing, and professional development.
- Why this job: Make an impact in the insurance industry while developing your skills and expertise.
- Qualifications: Strong analytical skills, MS Excel knowledge, and excellent communication abilities required.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Join us to become a Claims expert in our Multinational reinsurance team to take your career to the next level with an international market leader.
Make your mark in Multinational
AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients' risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers' global insurance needs.
How you will create an impact
This is a fantastic client facing role for an inquisitive, analytical problem solver who wants to progress their career within the insurance industry. Some of the key responsibilities include:
- Promote AIG's Multinational Captive servicing capabilities
- Build strong working relationships with clients to gain a good technical understanding of client needs, market regulation / complexities and solutions.
- Partner with Producing Offices to provide technical expertise in understanding program structures from a claims perspective for our global clients.
- Manage relationships with internal and external stakeholders (producing & issuing offices, captive brokers, clients, reinsurers etc).
- Participate in client (internal/external) meetings and conference calls.
- Maintain a professional relationship with all assigned clients (approx. 75 – 100 accounts)
- Familiarise yourself with, and understand fully, the workflows involved in a multinational program, particularly in relation to the claim flows
- Develop an understanding of the workflows involved in a multinational program.
- Prepare and issue loss recoverable billings on a monthly or ad hoc basis within set deadlines
- Prepare reserve, incurred reports and monitoring per occurrence, and ensure annual aggregate breaches are flagged and adjusted on a monthly or ad hoc basis
- Collate supporting documentation to issue to the client with the loss billings
- Review and analyse cash receipts if needed to ensure prompt allocation of cash
- Classify and explain uncollected items on a monthly basis
- Follow up on uncollected loss recoverables as required and maintained at an agreed level
- Escalate delinquent balances to management promptly
- Ensure required bookings to the claims system are completed and approved
- Respond to all audit-related queries on the assigned client accounts within required deadlines.
- Regular monitoring of cash receipts and unallocated cash
What you'll need to succeed
- Quick and inquisitive learner, who wants to become a subject matter expert
- Strong analytical and problem-solving skills
- Good knowledge of MS Excel
- Experience of working with data and numbers
- Self-motivated and pro-active, with the ability to prioritise work and meet deadlines
- Excellent communication and client / customer service skills
- Experience of producing reports and documentation
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Reinsurance Service Claims Coordinator in London employer: American International Group
Contact Detail:
American International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reinsurance Service Claims Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Claims Coordinator role. Highlight your analytical skills and client service experience to show you mean business.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Reinsurance Service Claims Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reinsurance Service Claims Coordinator role. Highlight relevant experience and skills that match the job description, especially your analytical and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've built strong client relationships or managed complex claims processes in the past.
Showcase Your Technical Skills: Since the role requires good knowledge of MS Excel and working with data, don’t forget to mention any relevant technical skills or experiences. We want to see how you can leverage these skills in our multinational team.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and for you to stay updated on your status!
How to prepare for a job interview at American International Group
✨Know Your Claims Inside Out
Before the interview, make sure you have a solid understanding of the claims process, especially in a multinational context. Familiarise yourself with common challenges and solutions in reinsurance claims to demonstrate your analytical skills and problem-solving abilities.
✨Build Rapport with Stakeholders
Since this role involves managing relationships with various stakeholders, practice how you would engage with clients and colleagues. Think of examples where you've successfully built relationships in the past, and be ready to discuss how you can apply that experience here.
✨Excel at Excel
Given the emphasis on data and reporting, brush up on your MS Excel skills. Be prepared to discuss how you've used Excel in previous roles, whether for data analysis or report generation, and consider bringing examples of your work if possible.
✨Show Your Inquisitive Nature
This role requires a quick learner who is eager to become a subject matter expert. During the interview, express your curiosity about the industry and ask insightful questions about AIG's approach to multinational insurance solutions. This will show your genuine interest and proactive attitude.
