At a Glance
- Tasks: Manage broker accounts and optimise collections performance through effective communication and problem-solving.
- Company: Join a global market leader with a commitment to diversity and inclusion.
- Benefits: Comprehensive training, professional qualifications, and opportunities for career progression.
- Other info: Work in a supportive environment with a focus on continuous improvement.
- Why this job: Make a real impact in a dynamic team while developing your skills in finance.
- Qualifications: Experience in credit control and strong analytical skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Receivables Coordinator to take your career to the next level with a global market leader.
How you will create an impact: This is an excellent role for a candidate with excellent communication skills and attention to detail who has experience completing complex, high volume reconciliations and would like to progress their career.
You will be given comprehensive training and the opportunity to complete professional qualifications.
Working as part of the UK Collection Team, the Coordinator role acts as a key support interface between broker partners, onsite product towers, broker and offshore back‑office operations.
The role supports effective collaboration across all parties to help meet financial targets through the timely collection of premium due from clients.
The position focuses on supporting established processes, maintaining strong working relationships, ensuring account handlers maintain allocated accounts to the requisite standard, and contributing to continuous improvement initiatives across teams.
Responsibilities
- Manage broker accounts to optimise collections performance through regular engagement, query resolution, and ledger oversight.
- Maintain accurate ledger positions and ensure effective control of accounts receivable transactions.
- Meet monthly and quarterly targets in line with business goals and objectives.
- Take full ownership of allocated accounts, ensuring coding, commentary, and next actions are consistently updated.
- Resolve account issues proactively to prevent overdue items.
- Support and validate bad debt items, contributing to reduction and improved ledger accuracy.
- Manage discrepancies (premium, commission, tax, gross differences) through agreed internal processes.
- Monitor and action account entries daily, escalating issues to relevant teams where required.
- Collaborate with third‑party providers to ensure effective cash handling and query management.
- Ensure timely resolution and escalation of queries, maintaining accountability through to completion.
- Apply strong controls across cash processing, including validation and rejection of incorrect items.
- Support continuous improvement initiatives and participate in escalation forums (e. g., war rooms, project teams).
Qualifications
- Credit control experience (insurance experience advantageous).
- Strong verbal and written communication skills with the ability to liaise effectively with people at all levels.
- Proven capability in managing reconciliations involving large detailed data sets.
- Ability to work under pressure to meet strict deadlines.
- Advanced knowledge of Excel, including pivots.
- Strong analytical skills.
- Attention to detail and quality assurance.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.
- If you believe you need a reasonable accommodation, please send an email to
- #J-18808-Ljbffr
Contact Details:
American International Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receivables Coordinator in London
✨Tap into Campus Networks
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Receivables Coordinator in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to American International Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on American International Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at American International Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with American International Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at American International Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former American International Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
