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- Tasks: Manage high-value cyber claims and collaborate with teams to minimise risks.
- Company: Join AIG, a global leader in insurance solutions with a focus on innovation.
- Benefits: Comprehensive benefits package for health, wellbeing, and professional development.
- Why this job: Make a real impact in the evolving field of cyber insurance.
- Qualifications: Advanced knowledge of cyber claims and strong communication skills required.
- Other info: Inclusive culture that values diversity and continuous learning.
The predicted salary is between 43200 - 72000 £ per year.
Join us as a Cyber Major Loss Adjuster to take on key responsibilities within a world-class claims function.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
- Focused on Cyber notifications you will be responsible for a portfolio of high value, complex notifications end to end.
- Manage notifications arising from ransomware, breaches, network interruption, cyber extortion and data loss.
- Work with our underwriters, specialist teams and vendors to deliver bespoke pre-loss workshops to our Cyber Insureds.
- You will work to minimize indemnity exposure and mitigating vendor expense while managing financial and reputational risks for our Insureds.
- You will communicate regularly with internal and external stakeholders in your role as our technical claims expert and thought leader.
- As a senior member of the team, you will provide training and be a technical referral point for colleagues.
- You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.
What you'll need to succeed:
- Advanced knowledge of legal / regulatory and litigation / procedural requirements for Cyber Claims.
- Deep experience of working with incident response teams, vendors and Insureds.
- Advanced communication and presentation skills.
- Advanced policy language skills enabling accurate and consistent policy wording interpretation.
- Experience in negotiation, mediation, arbitration and ADR skills on higher value complex claims.
- A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement.
- The ability to influence claims and non-claims stakeholders to effectively direct strategy.
- The ability to assist with technical training to the team's claim handlers as required.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area: CL - Claims
Major Loss Adjuster - Cyber in London employer: American International Group
Contact Detail:
American International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Loss Adjuster - Cyber in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to claims and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be clear about your skills and experiences, especially those related to cyber claims. A confident and concise introduction can make a lasting impression on interviewers.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
We think you need these skills to ace Major Loss Adjuster - Cyber in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Major Loss Adjuster role. Highlight your experience with cyber claims, incident response, and any relevant legal knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cyber claims and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since this role involves regular communication with stakeholders, make sure to demonstrate your advanced communication skills in your application. Whether it's through examples in your CV or your cover letter, show us how you can effectively convey complex information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you'll find all the details you need about the role right there!
How to prepare for a job interview at American International Group
✨Know Your Cyber Claims Inside Out
Make sure you brush up on your knowledge of legal and regulatory requirements for cyber claims. Be prepared to discuss specific cases you've handled, especially those involving ransomware or data breaches, as this will showcase your expertise and experience.
✨Showcase Your Communication Skills
Since the role involves regular communication with stakeholders, practice articulating complex ideas clearly and concisely. Consider preparing a few examples where your advanced communication skills made a difference in resolving a claim or influencing a decision.
✨Demonstrate Your Problem-Solving Abilities
Think of instances where you've successfully managed high-value, complex notifications. Be ready to explain your approach to minimising indemnity exposure and mitigating risks, as this will highlight your strategic thinking and problem-solving capabilities.
✨Prepare for Technical Training Questions
As a senior member of the team, you'll be expected to provide training to colleagues. Prepare to discuss your experience in mentoring others and how you've contributed to continuous improvement in claims handling. This will show that you're not just a technical expert but also a team player.
