At a Glance
- Tasks: Handle major D&O claims and lead complex cases in the London market.
- Company: Join AIG, a global leader in insurance solutions with a focus on innovation.
- Benefits: Comprehensive benefits package for health, wellbeing, and professional development.
- Other info: Inclusive culture that values diversity and fosters continuous learning.
- Why this job: Make a real impact by solving high-profile claims and supporting clients globally.
- Qualifications: Significant experience in Commercial D&O claims and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Join us as a Major Loss Commercial D&O Claims Adjuster, handling some of the largest and highest profile claims in the London market.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
Focused on Commercial D&O within the Financial Lines Claims team, this role is an ideal opportunity for an experienced adjuster to take a prominent role in handling large and highly complex claims, typically as lead and/or on the primary and with an international dimension. The aim is to deal with genuine claims through a proactive, best practice approach, in line with AIG's quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.
You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines. Your work will involve regular contact with internal stakeholders and brokers, experts, and external lawyers. We want you to build effective relationships with internal and external customers, while acting as a senior point of referral and advising management on significant exposures.
You will have the opportunity to grow your experience by providing support to Team Managers and deputising in their absence. For example, you will assist with monitoring market/industry practices in claims handling. In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.
What you’ll need to succeed
- Significant Commercial D&O claims experience, either in the insurance market or in private practice as a lawyer.
- The ability to lead a market, with a track record of handling high value claims, particularly on the primary.
- Detailed knowledge of legal / regulatory and litigation / procedural requirements / technical claims topics for Financial Lines.
- Experience of FI PI/D&O and W&I claims would be desirable but not essential.
- Experience in negotiation, mediation, and language skills enabling accurate and consistent policy wording thinking and the ability to problem solve and develop new ideas to improve working practices.
- Strong communication, time management, administrative and report-writing skills.
Ready to accelerate your career? We would love to hear from you!
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected characteristic. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to.
Lead Major Loss D&O Claims Adjuster - London Market employer: American International Group
At AIG, we pride ourselves on being an exceptional employer, particularly for those in the Major Loss D&O Claims Adjuster role. Our London office fosters a collaborative work culture that values in-person engagement, ensuring that our teams are connected and supported. With a comprehensive Total Rewards Program focused on health, wellbeing, and professional development, we empower our employees to grow their careers while making a meaningful impact in the insurance industry.
Contact Details:
American International Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lead Major Loss D&O Claims Adjuster - London Market
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and legal sectors. Attend industry events or webinars to meet potential employers and showcase your expertise in D&O claims.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation and mediation skills. Be ready to discuss specific high-value claims you've handled and how you approached them, demonstrating your problem-solving abilities.
✨Tip Number 3
Showcase your knowledge of regulatory requirements and market practices during interviews. This will highlight your expertise and commitment to delivering quality service in claims handling.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at AIG.
We think you need these skills to ace Lead Major Loss D&O Claims Adjuster - London Market
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your experience in Commercial D&O claims. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements and relevant expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex claims in the past. We’re looking for those proven problem-solving skills, so don’t hold back on sharing your success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at American International Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Commercial D&O claims, especially the high-value ones. Be prepared to discuss specific cases you've handled and how you approached them, as this will showcase your expertise and problem-solving skills.
✨Build Relationships with Stakeholders
Since this role involves regular contact with internal stakeholders and external parties, think about how you can demonstrate your relationship-building skills. Prepare examples of how you've successfully collaborated with brokers, lawyers, or other experts in the past.
✨Showcase Your Negotiation Skills
Negotiation is key in this role, so be ready to talk about your experience in mediation and negotiation. Share specific instances where your negotiation skills led to a successful outcome, highlighting your ability to think on your feet and adapt to different situations.
✨Emphasise Your Commitment to Fairness
AIG values treating customers fairly, so come prepared to discuss how you've implemented this principle in your previous roles. Think of examples where you've gone above and beyond to ensure fairness in claims handling, as this will resonate well with the interviewers.
