At a Glance
- Tasks: Lead client engagement strategies and drive profitable growth across AIG's international portfolio.
- Company: Join AIG, a global leader in insurance solutions with a focus on innovation.
- Benefits: Comprehensive benefits package, professional development, and a supportive work environment.
- Other info: Embrace a culture of inclusion and continuous learning at AIG.
- Why this job: Make a real impact in client relationships while growing your career in a dynamic industry.
- Qualifications: Client-facing experience, strong communication skills, and a proactive approach are essential.
The predicted salary is between 60000 - 80000 £ per year.
At AIG, we are reimagining the way we help customers to manage risk. Join us as an International Client Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Client Broker Engagement
Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.
How you will create an impact
The International Client Director will help drive profitable growth across AIG International by leading our Client Engagement strategy; driving a best practice client engagement model that is consistent across all regions. Key objectives will be to deliver new business growth across major accounts and ensure retention of existing business. This also includes managing a small portfolio of ‘key clients’ and supporting client engagement resources across International.
Key Responsibilities:
- Drive profitable growth across our International client portfolio.
- Provide an International focal point for client engagement both internally and externally for AIG.
- Identify, share and develop best practice client management across International Client Engagement community; ensuring strategic account plans created for top 250 clients which are measurable.
- Develop the International Client engagement community aligning KPIs, goals and scorecards to drive accountability.
- Actively support deal management and conversion for major strategic accounts and new business opportunities.
- Maintain own small portfolio of key clients, ensuring retention of all existing 'profitable' business and identify new and cross sell business opportunities.
- Identify and maintain regular contact with key business influencers at broker partners within International Client Engagement.
- Maintain strong working relationship with Head of Client Engagement, North America to ensure alignment of client engagement practices and strategy.
- Drive Large account profitability strategy across International, partnering with Distribution Data and Analytics.
- Lead the Global Executive Sponsor programme for AIG International to ensure senior management engagement with most valuable clients.
- Maintain a working knowledge of all products and be able to articulate AIG’s appetite and differentiators.
- Work with Marcomms and support delivery of market leading events including ARMA, AIG Client Forum, International Client/Market calls and develop International’s client engagement roadmap including measurement of ROI from all initiatives and events.
- Represent AIG International at risk and insurance industry events.
- Role model use of AIG Salesforce and drive development utilization of other insight tools (360).
- Manage designated ad-hoc projects.
What you’ll need to succeed:
- Client-facing experience with a dynamic, proactive approach.
- Experience of corporate insurance programmes and multinational, particularly across main General Insurance products.
- Collaborative team player with excellent written and verbal communication skills and proven interpersonal skills.
- Effective organisational skills with the ability to achieve results under pressure, adapt to changing priorities and manage multiple deadlines.
- Strong strategic, analytical and problem-solving skills.
- Solid profile and reputation in the commercial insurance market.
- ACII preferable.
- Proficiency in MS Office applications.
Ready to take your career to the next level? We would love to hear from you.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honoured that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to.
International Client Director in London employer: American International Group
At AIG, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of London. Our Total Rewards Program ensures that our employees' health, wellbeing, and professional development are prioritised, while our commitment to inclusion and continuous learning creates an environment where everyone can thrive. Join us as an International Client Director and be part of a team that values your contributions and supports your growth in the dynamic world of insurance.
Contact Details:
American International Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land International Client Director in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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✨Look Out for Graduate Schemes
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Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like American International Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace International Client Director in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at American International Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at American International Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at American International Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at American International Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at American International Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding American International Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
