Employee Relations Specialist in London

Join us as an Employee Relations Specialist to take your career to the next level with a global market leader.

Working in collaboration with the Employee Relations Team, you will apply relevant employee relations approaches and solutions to provide clarity and support to our HR Team and line managers.

• Advise on all employee relations matters, such as performance management, grievance and disciplinary issues, sickness absence and occupational health cases.
• Manage core ER processes, including performance management, disciplinary and capability.
• Conduct grievance and disciplinary investigations and draft outcome letters/recommendations.
• Advise on effective performance management and managing formal performance management processes, including drafting documentation.
• Build and sustain strong business relationships to influence their approach and promote good employee relations across the UK Business.
• Keep up to date with developments in terms of employment legislation and employee relations issues, utilising this knowledge to advise, guide and direct HR and the business where necessary and maintaining company policy and procedure accordingly.
• Support other team members and the Head of ER as appropriate on ER related matters and initiatives.
• Deliver relevant ER training, e.g. to HR and managers.
• Coach and upskill managers in employee relations best practice, conflict resolution, and effective communication.
• Ensure all employee relations issues are dealt with in an effective and efficient manner in line with our policies.
• Draft policy guides and other employment-related documentation as required.
• Leading/supporting on Employee Relations Projects.

• Significant ER experience within a busy, fast paced Financial Services environment.
• Significant experience in case management and implementing employee relations policies and procedures.
• Sound understanding of UK employment law.
• Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels.
• Strong analytical and problem-solving abilities, with the capacity to make sound judgments and decisions in complex employee relations situations.
• Demonstrated ability to handle sensitive and confidential information with tact, discretion, and professionalism.
• Ability to juggle priorities and maintain excellent attention to detail.
• Ability to work effectively under pressure whilst not compromising professional standards.
• Ability to work with multiple sources of data and assimilate information quickly.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honoured that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:HR - Human Resources AIG Europe S.A. (U.K. Service Branch) & American International Group UK Ltd.