Delegated Authority Technician in London

At Talbot and AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Delegated Authority Technician to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Talbot

Talbot operates within the Lloyd's Insurance Market through Syndicate 1183 and Syndicate 2019. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist. Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs. Syndicate 2019 provides Lloyd’s investors with access to AIG’s Private Client Select (PCS) portfolio. Part of AIG since 2018, Talbot is committed to working with brokers and clients to deliver industry leading solutions. It is headquartered in London with offices in New York and Singapore.

How you will create an impact

• Work with Senior DA Analysts in the onboarding of new Coverholders and Delegated Claims Administrators
• Reviewing new business submissions to ensure proposals align with Talbot’s strategy and appetite, ensuring appropriate sign-offs are received if they do not
• Work collaboratively with the Senior Claims Delegated Authority Technician to ensure Talbot’s compliance with its Claims Delegated Authority Framework and Lloyd’s Principles for doing business
• Ongoing monitoring of Coverholder and DCA performance
• Periodic due diligence reviews of Coverholders and Delegated Claims Administrators, in line with the relevant framework
• Undertake reviews of Binding Authority Agreements and Delegated Claims Administrator contracts
• Assist in the administration of Delegated Authority Audit Programme, including scheduling and scoping of audits and follow up of recommendations
• Liaise with internal and external stakeholders including but not limited to Underwriters, Claims Adjusters, Brokers, External Auditors, Lloyd’s
• Support the Product Governance process
• Prepare committee packs and attend internal committee meetings where required
• Escalation of Delegated Authority breaches to appropriate forums
• Provide technical advice to internal stakeholders on Delegated Authority matters
• Develop and maintain effective relationships with Underwriters and other internal stakeholders

What you’ll need to succeed

• Experience of Delegated Authority Practices, preferably at Lloyd’s
• Excellent attention to detail
• Excellent stakeholder management skills
• Some knowledge of Conduct Risk and Product Oversight in insurance
• Ability to manage workload, multi-task and work to tight deadlines
• Proactive attitude and good problem solving skills

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to.