Conduct Risk, Product and Regulatory Controls Specialist in London

Join us as a Conduct Risk, Product and Regulatory Controls Specialist in our Underwriting Management team to make a bigger business impact with your skills and wider talents. At Talbot and AIG, we are reimagining the way we help customers to manage risk. Join us to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Talbot

With offices in the U.S., London and Asia Pacific, Talbot is the managing agent of Syndicate 1183 at Lloyd's. Syndicate 1183 underwrites a number of classes of business including war and terrorism, energy, marine, financial lines, cyber, transport, political risk, crisis management, kidnap & ransom, contingency, property and treaty reinsurance. Through its expert team of underwriters and a balanced, geographically-diverse portfolio of business, Talbot has earned a reputation as an industry-leading insurance and reinsurance specialist.

How you will create an impact

• Working and collaborating with but not limited to, the Underwriting Management team, Legal & Compliance, DUA, Claims and Underwriting Teams to create and maintain a robust review process for all Products within Regulatory scope.
• Coordinating activities, including any projects, training sessions, external meetings across Talbot to ensure we interpret, understand and meet all Regulatory requirements in relation to Product Oversight, Governance and Conduct Risk.
• Working with Underwriting teams to provide "Product Walkthrough" reviews, involving external parties such as Brokers and Coverholders (as appropriate). Thereby providing assessment, guidance and challenge to demonstrate that we fully meet our Regulatory obligations and our commitment to putting the customer at the heart of its operations.
• Identify and remediate any gaps in Talbot's Product Governance framework.
• Produce metrics and reports for governance forums and regulators to assist monitoring and evidencing of appropriate oversight. Driving improvements in the treatment of customers and the products we offer.
• Communicating the status of Talbot's Product Oversight to a variety of internal & external stakeholders, including regulatory returns.
• Presenting at high profile Senior Management meetings, inc. chairing internal forums under the formal governance structure. Attending meetings with regulators (inc. Lloyd's).

What you’ll need to succeed

• Strong background / experience in customer facing roles, with a commitment to improving the customer experience.
• Knowledge/experience interacting with senior management, Boards and Regulators as necessary.
• Experience using data analytics to help develop metrics/dashboards to drive better decision making.
• Regulatory/Compliance background with good knowledge of current relevant regulations, risks and requirements (FCA/PRA, Lloyd's).
• Experience and knowledge of the insurance market, including the sale of retail products - Lloyd's market experience an advantage.
• Background or knowledge of wider compliance activities in the insurance market that may impact Product Governance.
• Ability to build rapport & credibility with stakeholders.
• Drive change using a flexible/adaptable approach - challenging existing practices and tackling issues.
• Diligent, analytical and tenacious individual.
• Excellent communication and presentation skills, with the ability to communicate complex and potentially difficult topics clearly and concisely.
• Experience of staff training and development with the ability to create, design and deliver training materials.
• Commercial acumen.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.