At a Glance
- Tasks: Handle high-profile D&O claims and lead complex cases in the London market.
- Company: Join AIG, a global leader in insurance solutions with a focus on innovation.
- Benefits: Comprehensive benefits package for health, wellbeing, and professional development.
- Other info: Inclusive culture that values diversity and fosters continuous learning.
- Why this job: Make a real impact in claims handling while growing your career in a supportive environment.
- Qualifications: Significant experience in Commercial D&O claims and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Join us as a Major Loss Commercial D&O Claims Adjuster, handling some of the largest and highest profile claims in the London market.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
Focused on Commercial D&O within the Financial Lines Claims team, this role is an ideal opportunity for an experienced adjuster to take a prominent role in handling large and highly complex claims, typically as lead and/or on the primary and with an international dimension. The aim is to deal with genuine claims through a proactive, best practice approach, in line with AIG's quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.
You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines. Your work will involve regular contact with internal stakeholders and brokers, experts, and external lawyers. We want you to build effective relationships with internal and external customers, while acting as a senior point of referral and advising management on significant exposures.
You will have the opportunity to grow your experience by providing support to Team Managers and deputising in their absence. For example, you will assist with monitoring market/industry practices in claims handling. In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.
What you’ll need to succeed
- Significant Commercial D&O claims experience, either in the insurance market or in private practice as a lawyer.
- The ability to lead a market, with a track record of handling high value claims, particularly on the primary.
- Detailed knowledge of legal / regulatory and litigation / procedural requirements / technical claims topics for Financial Lines.
- Experience of FI PI/D&O and W&I claims would be desirable but not essential.
- Experience in negotiation, mediation, and arbitration.
- Policy language skills enabling accurate and consistent policy wording interpretation.
- Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
- Strong communication, time management, administrative and report-writing skills.
Ready to accelerate your career? We would love to hear from you!
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Lead Major Loss D&O Claims Adjuster - London Market employer: American International Group
At AIG, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London where collaboration and innovation thrive. Our comprehensive Total Rewards Program ensures that our employees' health, wellbeing, and professional development are prioritised, while our commitment to inclusion fosters a culture where every individual is valued. Join us to not only advance your career in handling high-profile D&O claims but also to be part of a team that makes a meaningful impact in the insurance industry.
Contact Details:
American International Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lead Major Loss D&O Claims Adjuster - London Market
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join online forums. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the role. Highlight your achievements and be prepared to discuss how you can add value to their claims team.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and the company.
We think you need these skills to ace Lead Major Loss D&O Claims Adjuster - London Market
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your significant Commercial D&O claims experience. Use keywords from the job description to show that you understand what we're looking for and how your background fits the bill.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've handled high-value claims and demonstrate your problem-solving skills. We want to see your personality and passion for the role!
Showcase Your Communication Skills:Since this role involves regular contact with various stakeholders, make sure to highlight your strong communication skills in your application. Whether it's through your writing or examples of past interactions, we want to see how you connect with others.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at AIG!
How to prepare for a job interview at American International Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Commercial D&O claims, especially the legal and regulatory aspects. Be prepared to discuss specific cases you've handled, focusing on your role in leading high-value claims and how you navigated complex situations.
✨Showcase Your Problem-Solving Skills
During the interview, highlight instances where you've used lateral thinking to resolve issues or improve processes. Think of examples that demonstrate your ability to identify suspect claims and how you approached them in line with best practices.
✨Build Rapport with Stakeholders
Since this role involves regular contact with internal stakeholders and external parties, be ready to discuss how you've built effective relationships in the past. Share examples of how your communication skills have helped you manage expectations and foster collaboration.
✨Demonstrate Your Commitment to Fairness
AIG values treating customers fairly, so be prepared to talk about how you've applied this principle in your previous roles. Discuss how you ensure a fair claims process while maintaining efficiency and empathy in your interactions.
