At a Glance
- Tasks: Handle and investigate complex financial claims while promoting fair customer treatment.
- Company: Join AIG, a global leader in insurance solutions with a culture of collaboration.
- Benefits: Comprehensive benefits package focusing on health, wellbeing, and professional development.
- Other info: Inclusive culture with opportunities for continuous learning and career growth.
- Why this job: Make a real impact in claims handling and develop your expertise in a supportive environment.
- Qualifications: Knowledge of financial lines claims, strong communication, and problem-solving skills required.
The predicted salary is between 45000 - 55000 £ per year.
Join us as a Financial Lines Claims Adjuster to grow your experience in handling complex claims.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
- Focused on Financial Lines this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The aim is to deal with genuine claims through a proactive, best practice approach, in line with AIG's quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.
- You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines.
- Your work will involve regular contact with internal stakeholders and brokers, experts, and external lawyers. We want you to build effective relationships with internal and external customers, while acting as a point of referral.
- You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling.
- In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.
What you’ll need to succeed
- Knowledge of legal / regulatory and litigation / procedural requirements for Financial Lines.
- Specialist knowledge of Financial Lines technical claims topics.
- Experience in negotiation, mediation, and arbitration.
- Policy language skills enabling accurate and consistent policy wording interpretation.
- Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
- Strong communication, time management, administrative and report-writing skills.
Ready to accelerate your career? We would love to hear from you.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area: CL - Claims
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
Financial Lines Complex Claims Adjuster employer: American International Group
AIG is an exceptional employer, offering a dynamic work environment in London where collaboration and innovation thrive. With a strong focus on employee wellbeing, our Total Rewards Program provides comprehensive benefits that support health, financial security, and professional development. Join us to be part of a culture that values diversity and inclusion, fostering growth opportunities while making a meaningful impact in the insurance industry.
Contact Details:
American International Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Financial Lines Complex Claims Adjuster
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like American International Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Financial Lines Complex Claims Adjuster
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to American International Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on American International Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at American International Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with American International Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at American International Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former American International Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
