Global Fraud Analyst in Croydon

AIG General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

We are looking for a curious, detail-oriented, and driven Business Analyst to join our team and grow with us. This role is ideal for someone who is passionate about the insurance industry, eager to analyse datasets to pinpoint anomalies and determine if relationships/connections exist in the data and excited to contribute to the detection and prevention of insurance fraud. The Global Fraud Analyst will play a critical role in identifying, analysing and mitigating fraudulent activity across our global claims operations. This position focuses on leveraging the data generated from the new fraud detection models to enhance model performance, refine detection strategies, calibrate the rules and ensure that emerging fraud risks are identified promptly and accurately.

You will work on analysing trends, identify suspicious patterns, and learn and improve fraud detection systems. If you’re naturally inquisitive, a strong problem solver and you’re excited to learn the ins and outs of the insurance world—we want to hear from you.

What we’re looking for

• Proven experience in IT/business analysis or a related analytical role; a background in data science is preferred.
• Experience with SQL, Python, R, or similar analytical tools is preferred.
• Strong proficiency in Microsoft Excel (pivot tables, formulas, lookups, etc.) and PowerPoint.
• Prior experience in the insurance industry or in fraud detection is a plus. Basic understanding of major insurance products, i.e. Auto, Property and Casualty.
• Detail-oriented, analytical mindset with strong decision-making and problem-solving abilities. Self-motivated, proactive, and forward-thinking, with the ability to plan, organize, and structure work effectively.
• Bachelor’s degree or higher in Business Administration, Risk Management, Computer Science, or a related field is preferred.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:CL - ClaimsAIG Claims, Inc.