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- Tasks: Manage and resolve customer disputes while building strong stakeholder relationships.
- Company: Leading UK insurance provider with a focus on inclusivity and support.
- Benefits: Full-time role with career growth opportunities and professional development.
- Why this job: Make a real difference by ensuring fair outcomes for customers in a dynamic environment.
- Qualifications: Experience in dispute resolution and excellent communication skills required.
- Other info: Thriving workplace that values diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading insurance provider in the UK seeks a Complaint & Dispute Resolution Officer to manage and resolve customer disputes. The role involves evaluating disputes, building stakeholder relationships, and ensuring fair outcomes.
Ideal candidates will have:
- Dispute resolution experience
- Excellent communication skills
- The ability to work under pressure
This full-time position offers a chance to grow your career in a supportive environment focused on inclusivity and professional development.
Global Disputes & Complaints Specialist in Croydon employer: American International Group
Contact Detail:
American International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Disputes & Complaints Specialist in Croydon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to dispute resolution. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your experience! When you get the chance to speak with potential employers, highlight specific examples of how you've successfully resolved disputes in the past. This will demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about inclusivity and professional development, so you’ll be in good hands.
We think you need these skills to ace Global Disputes & Complaints Specialist in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your dispute resolution experience and communication skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about resolving disputes and how you can contribute to our supportive environment. Keep it concise but impactful!
Showcase Your Stakeholder Skills: In your application, emphasise your ability to build relationships with stakeholders. We value collaboration, so share examples of how you've successfully navigated complex situations in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at American International Group
✨Know Your Dispute Resolution Techniques
Make sure you brush up on various dispute resolution techniques before the interview. Be ready to discuss specific methods you've used in the past and how they led to successful outcomes. This shows that you not only understand the theory but also have practical experience.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that highlight your ability to convey complex information clearly. Think of situations where you successfully resolved a conflict through effective dialogue, and be ready to share those stories.
✨Build Rapport with Stakeholders
Demonstrate your ability to build relationships by discussing how you've engaged with different stakeholders in previous roles. Prepare to explain how you approach relationship-building and why it’s important in resolving disputes effectively.
✨Stay Calm Under Pressure
This role requires working under pressure, so be prepared to discuss how you handle stressful situations. Share specific examples where you maintained composure and achieved positive results, as this will show your potential employer that you can thrive in challenging environments.
