Complaint Operations & Oversight Lead in Croydon

Complaint Operations & Oversight Lead in Croydon

Croydon Full-Time On-site
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American International Group, Inc. in Croydon is seeking a Complaint Operations and Oversight Officer to manage FOS correspondence and oversee the Complaint Champion network. You will coordinate CRT administration, reporting, and root cause analyses while ensuring adherence to FCA rules and internal controls.

The role requires strong communication, time management, and stakeholder engagement skills. You will work in-office to support the Customer Relations team and participate in regulatory

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Complaint Operations & Oversight Lead in Croydon employer: American International Group, Inc.

AIG is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to excel in the field of Identity and Access Management. With a strong emphasis on employee growth, AIG offers comprehensive training programs and opportunities to lead impactful IAM projects, all while being part of a global team dedicated to securing identity lifecycles. Located in a vibrant area, employees enjoy a dynamic work environment that encourages creativity and teamwork.

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Contact Details:

American International Group, Inc. Recruitment Team